View original (French)

Ping failed

Solved
freud_kant Posted messages 352 Registration date   Status Member Last intervention   -  
brupala Posted messages 111125 Registration date   Status Member Last intervention   -
Hello,

As the title indicates, I have a problem with ping.
Indeed, when I run the ping, it says "Ping failed" even though the Wi-Fi connection is fine.
I would like to know what this is due to and what solutions can be found to resolve the issue.

Furthermore, the online TV is intermittently cut off while everything else works perfectly, so there might be a link to the ping problem.

Thank you in advance for your insights.

2 answers

  1.
    brupala Posted messages 111125 Registration date   Status Member Last intervention   14 437
     
    Hi,
    what address are you pinging?

    --
    and ... Here you go!
    0
  2. freud_kant Posted messages 352 Registration date   Status Member Last intervention   83
     
    Hi brupala,

    I'm doing this between the box and the laptop.

    Thank you for your help.

    Have a good afternoon.
    0
    1. brupala Posted messages 111125 Registration date   Status Member Last intervention   14 437
       
      Oh?
      Is this PC connected to the internet?
      0
    2. freud_kant Posted messages 352 Registration date   Status Member Last intervention   83
       
      Yes, absolutely. Moreover, I browse the internet without any issues.
      0
    3. brupala Posted messages 111125 Registration date   Status Member Last intervention   14 437 > freud_kant Posted messages 352 Registration date   Status Member Last intervention  
       
      Is it from the box to the PC?
      If yes,
      check the PC's firewall that might be blocking ICMP echo.
      If it’s from the PC to the box,
      you are probably using the wrong address.
      0
    4. freud_kant Posted messages 352 Registration date   Status Member Last intervention   83
       
      Euh.... actually I go to the bbox config 192.16..... and on active device then "ping". And in return ping failed.
      0
    5. brupala Posted messages 111125 Registration date   Status Member Last intervention   14 437 > freud_kant Posted messages 352 Registration date   Status Member Last intervention  
       
      OK,
      so it's from the box to the PC,
      so check the firewall.
      0