CRASH, BSOD, Freez pour des raisons inconnues
Fermé
Flo311
Messages postés
20
Date d'inscription
dimanche 5 octobre 2014
Statut
Membre
Dernière intervention
28 juin 2019
-
Modifié le 2 août 2017 à 15:22
Flo311 Messages postés 20 Date d'inscription dimanche 5 octobre 2014 Statut Membre Dernière intervention 28 juin 2019 - 2 août 2017 à 16:01
Flo311 Messages postés 20 Date d'inscription dimanche 5 octobre 2014 Statut Membre Dernière intervention 28 juin 2019 - 2 août 2017 à 16:01
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4 réponses
Malekal_morte-
Messages postés
180304
Date d'inscription
mercredi 17 mai 2006
Statut
Modérateur, Contributeur sécurité
Dernière intervention
15 décembre 2020
24 627
2 août 2017 à 15:17
2 août 2017 à 15:17
Salut,
Surement ta carte graphique.
Utilise Whocrashed : Telecharger WhoCrashed
=> Tutoriel WhoCrashed
Fais un copier/coller du contenu ici comme indiqué dans le tuto.
Surement ta carte graphique.
Utilise Whocrashed : Telecharger WhoCrashed
=> Tutoriel WhoCrashed
Fais un copier/coller du contenu ici comme indiqué dans le tuto.
Flo311
Messages postés
20
Date d'inscription
dimanche 5 octobre 2014
Statut
Membre
Dernière intervention
28 juin 2019
3
2 août 2017 à 15:39
2 août 2017 à 15:39
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System Information (local)
--------------------------------------------------------------------------------
Computer name: PC-LAROCHE
Windows version: Windows 10 , 10.0, build: 15063
Windows dir: C:\WINDOWS
Hardware: MS-7982, MSI, B150M PRO-VDH (MS-7982)
CPU: GenuineIntel Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8534274048 bytes total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Wed 02/08/2017 13:56:59 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFFFFFF922928D)
Bugcheck code: 0xA (0xFFFFFFFFF922928D, 0xFF, 0x0, 0xFFFFF801376E8899)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL
On Thu 27/07/2017 14:20:59 your computer crashed
crash dump file: C:\WINDOWS\Minidump\072717-36125-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x58448C)
Bugcheck code: 0xD1 (0xFFFFF80CA4C8448C, 0xFF, 0x0, 0xFFFFF80CA4C8448C)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Voila avec quoi je me retrouve merci de votre aide.
System Information (local)
--------------------------------------------------------------------------------
Computer name: PC-LAROCHE
Windows version: Windows 10 , 10.0, build: 15063
Windows dir: C:\WINDOWS
Hardware: MS-7982, MSI, B150M PRO-VDH (MS-7982)
CPU: GenuineIntel Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8534274048 bytes total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Wed 02/08/2017 13:56:59 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFFFFFF922928D)
Bugcheck code: 0xA (0xFFFFFFFFF922928D, 0xFF, 0x0, 0xFFFFF801376E8899)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL
On Thu 27/07/2017 14:20:59 your computer crashed
crash dump file: C:\WINDOWS\Minidump\072717-36125-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x58448C)
Bugcheck code: 0xD1 (0xFFFFF80CA4C8448C, 0xFF, 0x0, 0xFFFFF80CA4C8448C)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Voila avec quoi je me retrouve merci de votre aide.
Malekal_morte-
Messages postés
180304
Date d'inscription
mercredi 17 mai 2006
Statut
Modérateur, Contributeur sécurité
Dernière intervention
15 décembre 2020
24 627
2 août 2017 à 15:44
2 août 2017 à 15:44
voila voila, atikmdag.sys qui plante..
Mets à jour les pilotes : https://support.amd.com/fr-fr/download
nettoye les ventilateurs aussi.
Mets à jour les pilotes : https://support.amd.com/fr-fr/download
nettoye les ventilateurs aussi.
Flo311
Messages postés
20
Date d'inscription
dimanche 5 octobre 2014
Statut
Membre
Dernière intervention
28 juin 2019
3
2 août 2017 à 16:01
2 août 2017 à 16:01
Très bien merci beaucoup pour ton aide je m'occupe de mes pilotes et des ventilateurs de suite. Je laisserai peut être un message dans la semaine pour confirmer que mon problème est bien résolu.
Merci encore, Flo
Merci encore, Flo
