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RAM: 8.00 GB (3.98 usable) on 64-bit

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danslamerde43 Posted messages 11 Registration date   Status Member Last intervention   -  
 Anonymous user -
I would like my PC to use my 8.00 GB of RAM instead of 3.98 GB.
I don't see what the problem is, since I am on 64-bit Windows.
I went on different forums to find solutions but memory remap is absent in my BIOS and attempts in msconfig are unsuccessful.

msconfig attempts:
All by default,
4 cores and maximum memory unchecked,
4 cores and maximum memory checked,
4 cores and maximum memory checked divided by 2.

5 answers

  1.
    phil2k Posted messages 10841 Registration date   Status Contributor Last intervention   2 339
     
    Hello either way

    You’ve already asked the question, and you didn’t answer ...

    https://forums.commentcamarche.net/forum/affich-34599539-8-00-go-3-98-go-utilisable-sous-windows-64bit

    Start by answering the questions you were asked, and be a little polite ....

    For info, in msconfig, the boxes must be unchecked, CPU and memory.
    there is no point in checking them, except to create chaos ..
    --
    There are 3 kinds of people: those who can count and those who can’t.
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    1. danslamerde43 Posted messages 11 Registration date   Status Member Last intervention  
       
      This is a gaming PC, so for my 4-core processor I have to go into msconfig to make my computer use all the cores of the processor and get good performance, and for the RAM whether the box is checked or not, it doesn’t change anything anymore but before it did something.

      By the way, excuse me but following a manipulation in msconfig I couldn’t respond to your comment for 5 days, after which I forgot the existence of my old topic and thought it was inactive.
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    2. phil2k Posted messages 10841 Registration date   Status Contributor Last intervention   2 339
       
      It is absolutely useless to check those boxes in msconfig. By default, Windows will use all available resources, all cores, all the memory.
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    3. danslamerde43 Posted messages 11 Registration date   Status Member Last intervention  
       
      OK, nothing changes, everything is unchecked but the RAM is still stuck at 3.98 GB
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  2. Hannie7205 Posted messages 121 Status Member 34
     
    Good evening,

    The last time I saw that, it was because the two sticks weren’t the same. They should be compared.
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    1. danslamerde43 Posted messages 11 Registration date   Status Member Last intervention  
       
      Not possible, those are two HyperX sticks that I bought as a pair of 2x4GB.
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  3. phil2k Posted messages 10841 Registration date   Status Contributor Last intervention   2 339
     
    Re

    In the BIOS, does it detect 4GB or 8GB?
    Try with one RAM module only, it should show 4 GB (3.98) ..
    Try with the other one only, same thing

    Try again with the two

    There are 3 kinds of people: those who can count and those who can't.
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    1. danslamerde43 Posted messages 11 Registration date   Status Member Last intervention  
       
      I tried with the RAM one by one in different slots but the computer's settings change and it shows 4.00 GB of RAM written in the computer settings.
      And for the BIOS I can't find anything related to RAM
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    2. phil2k Posted messages 10841 Registration date   Status Contributor Last intervention   2 339
       
      For the bios, it should be on the first page.
      What is the motherboard model/reference?
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  4. danslamerde43 Posted messages 11 Registration date   Status Member Last intervention  
     
    I used them one by one on the two different slots, they work well, it's not a hardware issue.
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  6. danslamerde43 Posted messages 11 Registration date   Status Member Last intervention  
     
    OK, thanks to everyone for helping me but after spending the whole day searching I discovered that the problem wasn't the RAM but a slot on my motherboard that was failing.
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    1. Anonymous user
       
      I’ve always cleaned my slots by giving them a quick spray with KONTAKT 60 contact cleaner for dirty contacts. It works. If the problem reappears, I recommend it to you.
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      1. danslamerde43 Posted messages 11 Registration date   Status Member Last intervention   > Anonymous user
         
        Thank you for the advice
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    2. Anonymous user
       
      A little better to avoid spreading it all over the motherboard: a quick spray of KONTAKT 60 on a cloth (or other rag) only on the printed circuit board (the male parts of the board); this may be sufficient. Otherwise, dip the tip of a size 10 brush in the solution and run it through the slot to be cleaned. Then reassemble the card.
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