Black border and white text on Google Chrome

Rania -  
ranbel Posted messages 7 Status Membre -
Hello,

I have a problem with my PC. Every time I open Google Chrome and start typing, a black border appears around the search bars and around images. I have the same issue on Facebook; when I go fullscreen, I still see the wallpaper of the Facebook page as a frame behind the image or photo I'm looking at.
If you can help me, I would be thrilled.

Thank you

Configuration: Windows / Chrome 59.0.3071.115

2 réponses

Tom__ Posted messages 28 Status Membre 4
 
Hello,

have you installed anything recently? Run AdwCleaner then clean your browser and let me know the results, I think that should fix the issue.
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Rania
 
I have CCleaner, I tried to clean the PC, nothing shows up as malicious since I don't have an antivirus. I tried installing several free trials, and now I'm on Avira. I haven't installed anything recently except for the antivirus. I've tried several solutions but nothing has worked.

Thank you.
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Tom__ Posted messages 28 Status Membre 4
 
Have you run a scan with AdwCleaner (and not CCleaner)? If not, check the extensions in Google Chrome and list the ones that are present.
As a last resort, I suggest uninstalling Google Chrome completely and then reinstalling it.
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Rania
 
Hello Tom,

Indeed, I uninstalled Google Chrome but I'm still having the same problem; now there are black squares showing up on the screen. I also ran AdwCleaner, I hope it’s not a problem with the system or something like that?
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Tom__ Posted messages 28 Status Membre 4
 
If it only affects Google Chrome, there's no reason for it to be malicious. I think it's just a poorly designed malware.
I recommend running Malwarebytes and then, let me know the result.
0
Rania
 
Hello Tom,
first of all, I thank you for your help and for responding to my messages, and I'm sorry to take up your time.
I used AdwCleaner for the first time and here are the two reports
Cleaning Report

# Updated on 19/05/2017 by Malwarebytes
# Database: 2017-06-29.3 [Server]
# Operating System: Windows 7 Professional Service Pack 1 (X64)
# Username: hp - HP-PC
# Executed from: C:\Users\hp\Downloads\adwcleaner_6.047.exe
# Mode: Cleaning
# Support: https://www.malwarebytes.com/support
          • [ Services ] *****
          • [ Folders ] *****


[-] Folder deleted: C:\Users\hp\AppData\Roaming\Checkers
[-] Folder deleted: C:\Users\hp\AppData\Roaming\DRPSu
[-] Folder deleted: C:\ProgramData\AVG Security Toolbar
[-] Folder deleted: C:\ProgramData\Hotfreshs
[-] Folder deleted: C:\ProgramData\Hotfresh
[-] Folder deleted: C:\ProgramData\Logic Cramble
[#] Folder deleted on reboot: C:\ProgramData\Application Data\AVG Security Toolbar
[#] Folder deleted on reboot: C:\ProgramData\Application Data\Hotfreshs
[#] Folder deleted on reboot: C:\ProgramData\Application Data\Hotfresh
[#] Folder deleted on reboot: C:\ProgramData\Application Data\Logic Cramble
[-] Folder deleted: C:\Program Files (x86)\bnsplayer
[-] Folder deleted: C:\Users\hp\AppData\Local\svchost
          • [ Files ] *****


[-] File deleted: C:\Users\hp\appdata\local\installationconfiguration.xml
[-] File deleted: C:\TOSTACK
[-] File deleted: C:\Windows\SysWOW64\findit.xml
          • [ DLL ] *****
          • [ WMI ] *****
          • [ Shortcuts ] *****
          • [ Scheduled Tasks ] *****
          • [ Registry ] *****


[-] Key deleted: HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\GoogleChromeUpService
[#] Key deleted on reboot: [x64] HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\GoogleChromeUpService
[#] Key deleted on reboot: HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\googlechromeupservice
[#] Key deleted on reboot: [x64] HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\googlechromeupservice
[-] Key deleted: HKLM\SOFTWARE\Classes\driverscanner
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\driverscanner
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
[-] Key deleted: HKU\.DEFAULT\Software\ompndb
[-] Key deleted: HKU\.DEFAULT\Software\UpgSvr
[-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\Installer
[-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\PC
[-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\AutoTime
[-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\mtHotfresh
[-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\PopWnd
[-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\UpgSvr
[-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\drpsu
[#] Key deleted on reboot: HKU\S-1-5-18\Software\ompndb
[#] Key deleted on reboot: HKU\S-1-5-18\Software\UpgSvr
[#] Key deleted on reboot: HKCU\Software\Installer
[#] Key deleted on reboot: HKCU\Software\PC
[#] Key deleted on reboot: HKCU\Software\AutoTime
[#] Key deleted on reboot: HKCU\Software\mtHotfresh
[#] Key deleted on reboot: HKCU\Software\PopWnd
[#] Key deleted on reboot: HKCU\Software\UpgSvr
[#] Key deleted on reboot: HKCU\Software\drpsu
[-] Key deleted: HKLM\SOFTWARE\PC
[-] Key deleted: HKLM\SOFTWARE\HPDef
[-] Key deleted: HKLM\SOFTWARE\SkypeUpdateEx
[-] Key deleted: HKLM\SOFTWARE\ompndb
[-] Key deleted: HKLM\SOFTWARE\FFinder LTD
[-] Key deleted: HKLM\SOFTWARE\WMPNetworkAcSvc
[-] Key deleted: HKLM\SOFTWARE\mtHotfresh
[-] Key deleted: HKLM\SOFTWARE\msServer
[#] Key deleted on reboot: [x64] HKCU\Software\Installer
[#] Key deleted on reboot: [x64] HKCU\Software\PC
[#] Key deleted on reboot: [x64] HKCU\Software\AutoTime
[#] Key deleted on reboot: [x64] HKCU\Software\mtHotfresh
[#] Key deleted on reboot: [x64] HKCU\Software\PopWnd
[#] Key deleted on reboot: [x64] HKCU\Software\UpgSvr
[#] Key deleted on reboot: [x64] HKCU\Software\drpsu
[-] Key deleted: [x64] HKLM\SOFTWARE\ompndb
[-] Key deleted: [x64] HKLM\SOFTWARE\RunBooster
[-] Value deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [hshhsaaaws]
[-] Key deleted: HKLM\SYSTEM\CurrentControlSet\Control\Class\{0C95ABFE-4FB6-49DB-B22F-0E1F5FC4BEEC}
[-] Key deleted: HKLM\SYSTEM\CurrentControlSet\Control\Class\{EEEFACB3-729F-4484-B66D-E7A7917BBFC1}
          • [ Browsers ] *****


    :: "Tracing" Keys Deleted
    :: Winsock Settings Reset


              C:\AdwCleaner\AdwCleaner[C0].txt - [4974 bytes] - [30/06/2017 23:02:23]
              C:\AdwCleaner\AdwCleaner[S0].txt - [4671 bytes] - [30/06/2017 22:45:24]

              ########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [5122 bytes] ##########
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Rania
 
Last report
# AdwCleaner v6.047 - Report created on 07/02/2017 at 11:57:23
# Updated on 05/19/2017 by Malwarebytes
# Database: 2017-06-29.3 [Locale]
# Operating System: Windows 7 Professional Service Pack 1 (X64)
# Username: hp - HP-PC
# Executed from: C:\Users\hp\Downloads\adwcleaner_6.047.exe
# Mode: Cleaning
# Support: https://www.malwarebytes.com/support
          • [ Services ] *****
          • [ Folders ] *****
          • [ Files ] *****
          • [ DLL ] *****
          • [ WMI ] *****
          • [ Shortcuts ] *****
          • [ Scheduled tasks ] *****
          • [ Registry ] *****
          • [ Browsers ] *****


          :: "Tracing" keys deleted
          :: Winsock settings reset


                  C:\AdwCleaner\AdwCleaner[C0].txt - [5254 bytes] - [30/06/2017 23:02:23]
                  C:\AdwCleaner\AdwCleaner[C2].txt - [901 bytes] - [07/02/2017 11:57:23]
                  C:\AdwCleaner\AdwCleaner[S0].txt - [4671 bytes] - [30/06/2017 22:45:24]
                  C:\AdwCleaner\AdwCleaner[S1].txt - [1431 bytes] - [07/02/2017 11:53:19]

                  ########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1122 bytes] ##########
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