View original (French)

Black border and white text on Google Chrome

Rania -  
ranbel Posted messages 7 Status Member -
Hello,

I have a problem with my PC. Every time I open Google Chrome and start typing, a black border appears around the search bars and around images. I have the same issue on Facebook; when I go fullscreen, I still see the wallpaper of the Facebook page as a frame behind the image or photo I'm looking at.
If you can help me, I would be thrilled.

Thank you

Configuration: Windows / Chrome 59.0.3071.115

2 answers

  1.
    Tom__ Posted messages 28 Status Member 4
     
    Hello,

    have you installed anything recently? Run AdwCleaner then clean your browser and let me know the results, I think that should fix the issue.
    0
  2. Rania
     
    I have CCleaner, I tried to clean the PC, nothing shows up as malicious since I don't have an antivirus. I tried installing several free trials, and now I'm on Avira. I haven't installed anything recently except for the antivirus. I've tried several solutions but nothing has worked.

    Thank you.
    0
    1. Tom__ Posted messages 28 Status Member 4
       
      Have you run a scan with AdwCleaner (and not CCleaner)? If not, check the extensions in Google Chrome and list the ones that are present.
      As a last resort, I suggest uninstalling Google Chrome completely and then reinstalling it.
      0
    2. Rania
       
      Hello Tom,

      Indeed, I uninstalled Google Chrome but I'm still having the same problem; now there are black squares showing up on the screen. I also ran AdwCleaner, I hope it’s not a problem with the system or something like that?
      0
    3. Tom__ Posted messages 28 Status Member 4
       
      If it only affects Google Chrome, there's no reason for it to be malicious. I think it's just a poorly designed malware.
      I recommend running Malwarebytes and then, let me know the result.
      0
    4. Rania
       
      Hello Tom,
      first of all, I thank you for your help and for responding to my messages, and I'm sorry to take up your time.
      I used AdwCleaner for the first time and here are the two reports
      Cleaning Report

      # Updated on 19/05/2017 by Malwarebytes
      # Database: 2017-06-29.3 [Server]
      # Operating System: Windows 7 Professional Service Pack 1 (X64)
      # Username: hp - HP-PC
      # Executed from: C:\Users\hp\Downloads\adwcleaner_6.047.exe
      # Mode: Cleaning
      # Support: https://www.malwarebytes.com/support
              • [ Services ] *****
              • [ Folders ] *****


      [-] Folder deleted: C:\Users\hp\AppData\Roaming\Checkers
      [-] Folder deleted: C:\Users\hp\AppData\Roaming\DRPSu
      [-] Folder deleted: C:\ProgramData\AVG Security Toolbar
      [-] Folder deleted: C:\ProgramData\Hotfreshs
      [-] Folder deleted: C:\ProgramData\Hotfresh
      [-] Folder deleted: C:\ProgramData\Logic Cramble
      [#] Folder deleted on reboot: C:\ProgramData\Application Data\AVG Security Toolbar
      [#] Folder deleted on reboot: C:\ProgramData\Application Data\Hotfreshs
      [#] Folder deleted on reboot: C:\ProgramData\Application Data\Hotfresh
      [#] Folder deleted on reboot: C:\ProgramData\Application Data\Logic Cramble
      [-] Folder deleted: C:\Program Files (x86)\bnsplayer
      [-] Folder deleted: C:\Users\hp\AppData\Local\svchost
              • [ Files ] *****


      [-] File deleted: C:\Users\hp\appdata\local\installationconfiguration.xml
      [-] File deleted: C:\TOSTACK
      [-] File deleted: C:\Windows\SysWOW64\findit.xml
              • [ DLL ] *****
              • [ WMI ] *****
              • [ Shortcuts ] *****
              • [ Scheduled Tasks ] *****
              • [ Registry ] *****


      [-] Key deleted: HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\GoogleChromeUpService
      [#] Key deleted on reboot: [x64] HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\GoogleChromeUpService
      [#] Key deleted on reboot: HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\googlechromeupservice
      [#] Key deleted on reboot: [x64] HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\googlechromeupservice
      [-] Key deleted: HKLM\SOFTWARE\Classes\driverscanner
      [#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\driverscanner
      [-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
      [-] Key deleted: HKU\.DEFAULT\Software\ompndb
      [-] Key deleted: HKU\.DEFAULT\Software\UpgSvr
      [-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\Installer
      [-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\PC
      [-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\AutoTime
      [-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\mtHotfresh
      [-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\PopWnd
      [-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\UpgSvr
      [-] Key deleted: HKU\S-1-5-21-891637198-2051277439-3177824404-1000\Software\drpsu
      [#] Key deleted on reboot: HKU\S-1-5-18\Software\ompndb
      [#] Key deleted on reboot: HKU\S-1-5-18\Software\UpgSvr
      [#] Key deleted on reboot: HKCU\Software\Installer
      [#] Key deleted on reboot: HKCU\Software\PC
      [#] Key deleted on reboot: HKCU\Software\AutoTime
      [#] Key deleted on reboot: HKCU\Software\mtHotfresh
      [#] Key deleted on reboot: HKCU\Software\PopWnd
      [#] Key deleted on reboot: HKCU\Software\UpgSvr
      [#] Key deleted on reboot: HKCU\Software\drpsu
      [-] Key deleted: HKLM\SOFTWARE\PC
      [-] Key deleted: HKLM\SOFTWARE\HPDef
      [-] Key deleted: HKLM\SOFTWARE\SkypeUpdateEx
      [-] Key deleted: HKLM\SOFTWARE\ompndb
      [-] Key deleted: HKLM\SOFTWARE\FFinder LTD
      [-] Key deleted: HKLM\SOFTWARE\WMPNetworkAcSvc
      [-] Key deleted: HKLM\SOFTWARE\mtHotfresh
      [-] Key deleted: HKLM\SOFTWARE\msServer
      [#] Key deleted on reboot: [x64] HKCU\Software\Installer
      [#] Key deleted on reboot: [x64] HKCU\Software\PC
      [#] Key deleted on reboot: [x64] HKCU\Software\AutoTime
      [#] Key deleted on reboot: [x64] HKCU\Software\mtHotfresh
      [#] Key deleted on reboot: [x64] HKCU\Software\PopWnd
      [#] Key deleted on reboot: [x64] HKCU\Software\UpgSvr
      [#] Key deleted on reboot: [x64] HKCU\Software\drpsu
      [-] Key deleted: [x64] HKLM\SOFTWARE\ompndb
      [-] Key deleted: [x64] HKLM\SOFTWARE\RunBooster
      [-] Value deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [hshhsaaaws]
      [-] Key deleted: HKLM\SYSTEM\CurrentControlSet\Control\Class\{0C95ABFE-4FB6-49DB-B22F-0E1F5FC4BEEC}
      [-] Key deleted: HKLM\SYSTEM\CurrentControlSet\Control\Class\{EEEFACB3-729F-4484-B66D-E7A7917BBFC1}
              • [ Browsers ] *****


        :: "Tracing" Keys Deleted
        :: Winsock Settings Reset


                  C:\AdwCleaner\AdwCleaner[C0].txt - [4974 bytes] - [30/06/2017 23:02:23]
                  C:\AdwCleaner\AdwCleaner[S0].txt - [4671 bytes] - [30/06/2017 22:45:24]

                  ########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [5122 bytes] ##########
      0
    5. Rania
       
      Last report
      # AdwCleaner v6.047 - Report created on 07/02/2017 at 11:57:23
      # Updated on 05/19/2017 by Malwarebytes
      # Database: 2017-06-29.3 [Locale]
      # Operating System: Windows 7 Professional Service Pack 1 (X64)
      # Username: hp - HP-PC
      # Executed from: C:\Users\hp\Downloads\adwcleaner_6.047.exe
      # Mode: Cleaning
      # Support: https://www.malwarebytes.com/support
              • [ Services ] *****
              • [ Folders ] *****
              • [ Files ] *****
              • [ DLL ] *****
              • [ WMI ] *****
              • [ Shortcuts ] *****
              • [ Scheduled tasks ] *****
              • [ Registry ] *****
              • [ Browsers ] *****


              :: "Tracing" keys deleted
              :: Winsock settings reset


                      C:\AdwCleaner\AdwCleaner[C0].txt - [5254 bytes] - [30/06/2017 23:02:23]
                      C:\AdwCleaner\AdwCleaner[C2].txt - [901 bytes] - [07/02/2017 11:57:23]
                      C:\AdwCleaner\AdwCleaner[S0].txt - [4671 bytes] - [30/06/2017 22:45:24]
                      C:\AdwCleaner\AdwCleaner[S1].txt - [1431 bytes] - [07/02/2017 11:53:19]

                      ########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1122 bytes] ##########
      0