"Paper Jam" message on HP Photosmart C5280 printer

dekaparis Posted messages 24 Status Membre -  
 dekaparis -
Hello everyone,
My HP Photosmart C5280 printer is giving me a message: "Paper jam" even though there is no jam!
I checked everything at the back and the front, and nothing!
When I reset it by unplugging the power and plugging it back in, it's the same thing, the machine restarts as if it is going to print but no paper comes out and there are strange noises!
Has anyone encountered this problem, and how was it resolved if it has been resolved?
Thank you in advance for your help.
Best regards.

Dekaparis

2 réponses

dekaparis
 
Hello,
Thank you for your response.
I will take a close look at all of this!
Best regards.

Dekaparis
18