How to contact Amazon customer service

Solved
Diane -  
Raymond PENTIER Posted messages 58550 Registration date   Status Contributeur Last intervention   -
Hello,
About 2 months ago, I received an email from Amazon informing me that, unfortunately, they could not send me the olive oil I had ordered.
I tried several times to write to them to get a refund without success. The moment I sent a message, it came back to me indicating that the address was not found...
I decided to give up and continue my purchases with them.
A week ago, I was expecting a package and received a message saying that the carrier was returning it to them and that I would be refunded 2 to 3 days after the package was received. The package was delivered in Ontario, and I live in Quebec, but for them, it was delivered to me.
Could someone tell me (how it works) to write to them!!!

6 réponses

gbinforme Posted messages 14930 Registration date   Status Contributeur Last intervention   4 742
 
Hello,

Instead of trying to write, I would start by changing suppliers because it's important to support those who provide a good service.
--
Always zen
Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away. Antoine de Saint-Exupéry
1
Diane
 
I'm going to change companies.
It's starting to strangely feel like theft. I just received a message that I'm going to be reimbursed, but it hasn't happened yet! In total, they owe me nearly $50 for the oil that they refuse to refund (no response to my emails) and the last order.
Really disappointed with Amazon.
0
Raymond PENTIER Posted messages 58550 Registration date   Status Contributeur Last intervention   17 475
 
CCM having no affiliation with Amazon, we cannot provide you with information!

--
Retirement is great! Especially in the Caribbean... :-)
Raymond (INSA, AFPA, CF/R)
1
JPAUL
 
I have the same problem, they say my package has been returned but it has been over 2 months and I haven't received anything or been refunded... I can't reach them either. NEVER AGAIN WILL I GET TAKEN IN BY THEM... AMAZON IS OVER.
0
bernard
 
IMPOSSIBLE to contact AMAZON
1/: by email
2/: by free phone (the number 0800947715 is out of service)

I have 1 undelivered order where the seller "ANDRZE" is leading me on
yet I was charged €42 by AMAZON.

my order on my amazon account has been removed: I can no longer contact the fraudulent seller on amazon.
0
laleur
 
I have a package to pick up from Amazon 36173 and I don't know how to do it.
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Johanne
 
Hello, I would like to cancel my order with the order number 70-9606393-4413053 because I wanted a watch compatible with Apple and not Android.

So if you could please inform me of the prices for Apple-compatible watches, I will see if that suits me; otherwise, I will cancel my order. I ordered this noon.

Johanne Michel, email address. ***@***
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Raymond PENTIER Posted messages 58550 Registration date   Status Contributeur Last intervention   17 475
 
No! Too bad for you! You can just buy another one. I never cancel an order, and I never give refunds.
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PIERRE > Raymond PENTIER Posted messages 58550 Registration date   Status Contributeur Last intervention  
 
You're a fucking hockey player.
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Raymond PENTIER Posted messages 58550 Registration date   Status Contributeur Last intervention   17 475 > PIERRE
 
Can you translate this for non-Canadians?
0