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MacBook Pro not detecting battery.

Jolord99 Posted messages 39 Status Member -  
labricot Posted messages 1 Status Member -
Hello,

I have a problem with my MacBook Pro. The laptop battery is no longer detected. I believe I am on the latest version OS 10.10.2 for MacBook Pro. The battery is in perfect condition. The computer is exactly 4 years old. It only works with the power adapter. The battery stopped working during a startup. My battery icon has a small X on it and says no battery detected.

If you need any additional information, feel free to ask.

Thank you all,

Configuration: Windows / Chrome 57.0.2987.133

2 answers

Answer 1 / 2
_Ritchi_ Posted messages 21129 Registration date   Status Contributor Last intervention   6 134
 
Hello,

For the dead link, I will try to find it again (maybe I missed my copy-paste). In any case, thank you for pointing it out.

Regarding your battery:
- the Mac does indeed not detect it at all as shown here: 
Charge information:
Remaining charge (mAh): 0
Full charge: No
Charging: No
Full charge capacity (mAh): 0
Health information:
Cycle count: 0
Battery installed: No
Current (mA): 0
Voltage (mV): 0


However, the Mac does detect the power adapter you have connected: 
Power adapter information:

Connected: Yes
Identifier: 0x0100
Power (W): 60
Revision: 0x0000
Family: 0x0085
Serial number: 0x00483b1f
Charging: No


So for me, your battery is:
- either poorly connected: use this guide to check it
- or needs to be replaced (price example here)

Ritchi
1
Jolord99 Posted messages 39 Status Member 1
 
I disconnected the battery and reconnected it, but there were no results.
So I'm going to buy a new battery, either this one: https://www.amazon.ca/gp/product/B01DMCGBF0/ref=ox_sc_act_title_1?smid=A327REMLDE4QJW&psc=1

Thanks for everything,
0
Jolord99 Posted messages 39 Status Member 1
 
Unfortunately, the new battery doesn't work... (it probably works but the computer doesn't detect it anymore).
Do you have another solution?
I returned the new battery to Amazon.
0
Alexandre
 
Did you find a solution? I have the same problem… I bought a battery but it's not working either.
0
labricot Posted messages 1 Status Member
 
Hello, same for me.
0