White screen on MacBook Air 13"

Pollux311 -  
gab1 Posted messages 6366 Registration date   Status Member Last intervention   -
Hello,

Recently, I've been having a sort of "white veil" on my Mac screen at certain times.
It's like there's smoke in front of it; I'm not really sure how to explain it or how to send you a screenshot since I don't know if it will be visible..

Thank you for your help.

3 answers

  1. gab1 Posted messages 6366 Registration date   Status Member Last intervention   713
     
    Hi, it's an MBA when you have the issue, gently twist the screen
    let me explain, you take the screen with your left hand at the top and your right hand also at the top, then you push the left hand and pull the right hand. If it’s not the same, reverse it; does it disappear?
    --
    Apple IOS/OSX certified technician
    4
  2. Pollux311
     
    No, it doesn't change anything.
    What is an MBA?
    Isn't there a parameter in the brightness that I can adjust?
    0
  3. gab1 Posted messages 6366 Registration date   Status Member Last intervention   713
     
    MBA = MACBOOK AIR

    Well, you can go into the system preferences
    • in the display settings but whatever*


    Is the white veil you're mentioning random or constant?

    Could you give me the serial number on the bottom case of your machine, please send it to me => HERE
    This will help me guide you properly and see what I can do on my side.

    EDIT mixed up two folders

    certified Apple IOS/OSX technician
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    1. Bobozer
       
      Hello,

      I have the same problem on my iMac?

      What should I do?
      0
    2. gab1 Posted messages 6366 Registration date   Status Member Last intervention   713
       
      same procedure

      and you can also open your own thread to get more input and responses
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