YouTube video download issue with IDM

maximus20 Posted messages 42 Status Membre -  
pistouri Posted messages 19008 Registration date   Status Contributeur Last intervention   -
Hello,
I recently encountered a small problem downloading videos on YouTube with IDM.
When I click on the "download" icon, the download details window appears (without showing the file size). Once I click on Start, an error message appears: An error occurred while creating a secure connection to: r4---sn-p5h-jhor.googlevideo.com. (see image) I try again in vain. I encountered this problem at first on Chrome, then I reinstalled Firefox but the same thing happened. I am on Windows XP and IDMan version 6.27 build 3 (I also tried with 6.25).

Note: I remind you that I encounter this problem only on YouTube.

Thank you.
Best regards.

Configuration: Windows / Chrome 49.0.2623.112

6 réponses

pistouri Posted messages 19008 Registration date   Status Contributeur Last intervention   Ambassadeur 8 719
 
Did you modify any settings in IDM?

Update IDM, it is version 6.27 build 5

Check that you are not in Proxy --► see here

Make sure the date and time on your PC are correct

IDM is paid, free for only a certain period
pistouri
2