Uninstall creative cloud
Alpiel
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Mtdc Posted messages 4 Status Membre -
Mtdc Posted messages 4 Status Membre -
Hello,
I am looking to uninstall Adobe Creative Cloud.
The problem is that the uninstallation process asks me to verify my email address, which I made a typo in, and therefore I cannot access.
Would it be possible to sign out to continue the uninstallation, or to change the registered email address, or even to delete the application without going through identification?
Thank you in advance for your responses.
Have a good evening.
I am looking to uninstall Adobe Creative Cloud.
The problem is that the uninstallation process asks me to verify my email address, which I made a typo in, and therefore I cannot access.
Would it be possible to sign out to continue the uninstallation, or to change the registered email address, or even to delete the application without going through identification?
Thank you in advance for your responses.
Have a good evening.
2 réponses
Hello,
you have the option to delete the folders manually (it's better to do it in safe mode to avoid being bothered by open programs). Then you run an uninstaller, and it will tell you that the entry is empty. After that, you run CCleaner.
The folders are located in: programs, program files (86), programdata (C:\ProgramData, it's not visible in the explorer, type the address at the top), C:\Users\name\AppData in the 3 folders, there will be an adobe folder (do not delete local, locallow, roaming under any circumstances, but only the adobe folder in each of them).
you have the option to delete the folders manually (it's better to do it in safe mode to avoid being bothered by open programs). Then you run an uninstaller, and it will tell you that the entry is empty. After that, you run CCleaner.
The folders are located in: programs, program files (86), programdata (C:\ProgramData, it's not visible in the explorer, type the address at the top), C:\Users\name\AppData in the 3 folders, there will be an adobe folder (do not delete local, locallow, roaming under any circumstances, but only the adobe folder in each of them).
Mtdc
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Thank you very much!!!!! Super nice ;-))