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AliExpress address issue in English

amhauch Posted messages 2 Status Member -  
amhauch Posted messages 2 Status Member -
Hello everyone, so here is my problem:
I ordered something on AliExpress, up to this point everything is fine, my order has been paid for but the seller still hasn’t shipped my order.
He tells me that I need to give him the correct address and I keep telling him that I entered the correct address, but he keeps asking me to send him the correct address in English or something like that.
Thanks for helping.

1 answer

  1.
    Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassador 14 520
     
    Hello

    the correct address in English

    This means that you should not use accented or special characters like:

    à é è ä ü î ë ô ç ß

    Those kinds of characters cause trouble in their computer systems..

    Do not translate addresses! For example, write 25 rue du lac and not Lake Street 25..

    A+
    5
    1. amhauch Posted messages 2 Status Member
       
      First of all, thank you for your response. Indeed, regarding the information in the region "Provence Alpes Côte d'Azur," there were accented letters, but since the order was validated I cannot modify it, so I think that’s why the seller contacted me. I rewrote all the information correctly, but he keeps repeating the same thing over and over.
      0