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Canon IP3300 printer issue

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Christine69390 Posted messages 4 Registration date   Status Member Last intervention   -  
Christine69390 Posted messages 4 Registration date   Status Member Last intervention   -
Hello,
Following a burglary at my home, I just acquired a new computer, a Lenovo brand, but I find that it runs on Windows 10, and Windows 10 is incompatible with my CANON IP3300 printer.

If anyone can help me solve this issue, I would be eternally grateful...

4 answers

  1.
    Christine69390 Posted messages 4 Registration date   Status Member Last intervention   4
     
    MESSAGE 2

    So since yesterday I've made some progress.

    I noticed that I was offered to install the printer with a "supplied disk"
    I found a CD provided by CANON for my CANON PIXMA IP3300.
    I managed to install it!
    But still no printing...
    I saw in the settings "the printer is reporting an error state"
    I changed an ink cartridge that was empty, and now the printer is no longer in "error state"

    BUT THERE IT IS, STILL NOTHING
    WHEN I START A DOCUMENT "PRINT ERROR PENDING"

    If anyone can help me, thank you very much!!
    4
  2. arnoleb5900 Posted messages 105 Status Member 39
     
    Hello, Canon has not developed a Windows 10 driver for this printer.
    The latest driver is for Windows 7.
    You can try this method:

    Download the latest functional driver from the Canon website (make sure to choose the right version, 32 or 64 bits):

    Uninstall the current driver.

    Then disable driver signature enforcement:

    Click on the Start menu and select the "Settings" option.
    Click on Update & Security.
    Click on Recovery.
    Click on Restart now under Advanced Startup.
    Click on Troubleshoot.
    Click on Advanced options.
    Click on Startup Settings.
    Click on Restart.
    On the Startup Settings screen, press 7 or F7 to disable mandatory driver signature enforcement.

    Install the downloaded driver and run a test.

    Personally, this worked on a Canon MP520 that has no driver for Windows 10.
    1
  3. Christine69390 Posted messages 4 Registration date   Status Member Last intervention   4
     
    Hello,
    I received an email from the user jmarion3 asking for the exact model of my printer.
    I'm not sure how to respond to your email.
    My printer is a Canon Pixma IP3300.
    Thanks to jmarion3, and while I'm at it, I want to wish everyone a Happy New Year 2017!
    0
  4. Christine69390 Posted messages 4 Registration date   Status Member Last intervention   4
     
    Thank you very much arnoleb 5900!
    You saved me from throwing away my printer and wasting the ink cartridges that I just replaced...
    0