Missing Numbers file
Mayjeex
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Anonymous user -
Anonymous user -
Hello,
I have been using Pages and Numbers for quite some time to create documents that I use fairly regularly for a long-term personal project.
Sometimes, certain documents remain open for a long time; I set them aside and then reuse them later. I had never encountered an issue until yesterday, when I tried to reopen a document simply called "names" that I had created with Numbers.
It still exists, at the location where I saved it, but it seems to no longer contain any information. It just opens the Numbers application, and that's it. The file is now only 744 bytes, and despite my attempts, I have found nothing to recover the data it contained.
I didn't have a Time Machine backup, and no recovery software seems to work in this case.
I fear that the document may have been erased for some reason during a system update, and today I am in a bind because I thought everything was synchronized with iCloud, but I can't find anything and I obviously need this data that I can't recover elsewhere.
To your knowledge, is there a miracle solution that would allow me to achieve this?
Thank you in advance.
Configuration: Mac OS X (10.12) / Safari 10.0
I have been using Pages and Numbers for quite some time to create documents that I use fairly regularly for a long-term personal project.
Sometimes, certain documents remain open for a long time; I set them aside and then reuse them later. I had never encountered an issue until yesterday, when I tried to reopen a document simply called "names" that I had created with Numbers.
It still exists, at the location where I saved it, but it seems to no longer contain any information. It just opens the Numbers application, and that's it. The file is now only 744 bytes, and despite my attempts, I have found nothing to recover the data it contained.
I didn't have a Time Machine backup, and no recovery software seems to work in this case.
I fear that the document may have been erased for some reason during a system update, and today I am in a bind because I thought everything was synchronized with iCloud, but I can't find anything and I obviously need this data that I can't recover elsewhere.
To your knowledge, is there a miracle solution that would allow me to achieve this?
Thank you in advance.
Configuration: Mac OS X (10.12) / Safari 10.0
2 answers
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Good evening,
once the file is opened, but empty, by going to the File menu / Revert to / Browse versions..., do you find anything?
https://support.apple.com/kb/PH23803?viewlocale=en_US&locale=en_US
Good luck.
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Have a great day :-) - Francis
“Working group: A group of people unable to do anything by themselves who collectively decide that nothing can be done!” WCh -
Good evening, and thank you for your response.
No, to be honest, I recently saw this option on the internet and wanted to test it. But it seems that my file is nothing more than a shortcut to the Numbers application. I don’t even open an empty file; in reality, I’m just launching the application. This seems to be confirmed when I inspect it by reading the information; it indicates that the original is the application itself.
It makes no sense to me, and I don’t know when all of this happened. Even going onto iCloud and searching for deleted files, it does not exist. I did attempt to make an inquiry with Apple support, but I'm quite pessimistic. I also read that many years ago, the old mobile.me accounts had issues with data loss, and mine being one of them, I wonder if it could have any connection. Even though I strongly doubt it, at this point, I’m considering every possibility, no matter how strange it may seem, because I don’t understand.-
My iCloud account is also an account from an old MobileMe account, but I've never had any issues because of that.
We should search in all places on the Mac, using the filename, and do this with EasyFind, which is much more effective for searching in all corners of the Mac. The file may have been accidentally moved during manipulation.
http://www.devontechnologies.com/products/freeware.html
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