Error 6A81 on mg5150 printer

Stortz . Valérie -  
 cloclo -
Hello, what should I do to solve the problem? I have checked the ink cartridges, they are properly in place.

Configuration: Windows / Chrome 54.0.2840.87

2 answers

  1. Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895
     
    3
    1. Stortz . Valérie
       
      Thank you for the information. I followed the instructions, but it still doesn't work.
      0
    2. cloclo
       
      Thank you very much, I succeeded by following the instructions, that is to say moving the cartridges to the left and cleaning the purge unit, in order to eliminate the message 6A81. Great!
      0