HP Deskjet 2130 printer not printing

Hi,

If I understand correctly, SP3 is installed on this PC?

--
"The little I know, I owe it to my ignorance" (Sacha Guitry)
No responses between 5-7 PM, thank you for your understanding :)

Some additional clarifications that might interest you

1°) I had indeed to install the SP3 update against my will to get the printer in question to work
For your info, installing the aforementioned HP driver on a machine running WinXPSP2 causes a "fatal error" (blue screen), I think this is related to the scanner but not to the printing function

2°) To install the printer in question on the Dell GX60 machine, I was fortunately assisted by a person (Alucard) from the HP site who provided me with the following procedure

• The procedure is aimed at a user who is not exactly a beginner

• Principle: As it seems that Windows XP has not installed the correct driver for the "All-in-One" HP Deskjet 2130 for the "printing" function, we will attempt to substitute it with the driver of an older printer, the HP Deskjet 990c for the said "printing" function

• Procedure (from HP who authorized me to share it):

1. In the Start menu, click on Printers and Faxes.

2. Under Printing tasks, click on Add a printer.

3. In the Add Printer Wizard, click on Next.

4. On the Network or Local Printer page, select A local printer connected to this computer, then make sure the checkbox for Automatically detect and install my Plug and Play printer is unchecked.

5. Click Next.

6. On the Select a Printer Port page, keep the default selection (LPT1) and click Next.

7. Under Manufacturer in the Install Printer Driver window, click on HP.

8. Under Printers, select HP Deskjet 990c, then click Next.

9. Follow the instructions to complete the installation. Note that if a test (fictitious) page is requested during the (fictitious) installation of the HP 990c, it is advisable to restart the PC to completely clear the list of pending print jobs.

10. In the Printers and Faxes window, right-click on the HP Deskjet 990c printer, then select Delete.

11. Still in the Printers and Faxes window, right-click on the name of your printer the HP Deskjet 2130, then click Properties. The Printer Properties window will then open.

12. Click on the Advanced tab, and in the driver drop-down list select HP Deskjet 990c, then click Apply.

13. Click on the General tab, and in the printer name field, enter HP Deskjet 2130, then click OK.

14. Try printing.

• Comments

In my case, on the Dell GX60, the procedure worked perfectly

This procedure is particularly interesting because it allows changing the printer driver even though said printers are not managed under WinXP by the device manager; one wonders why that is?

• The HP Print & Scan Doctor software did not detect (prior to executing the procedure) any issues in terms of scanning or printing (all verification points green), even though the machine was not printing. This does not seem very good.

3°) Currently, I have installed the HP Deskjet 2130 on 4 different machines:

• Dell GX 270
• Dell Optiplex 755 SFF
• IBM ThinkPad X40
• Dell GX60

All these machines have an identical or very similar WinXP SP3 and Framework 3.5 configuration.

Even though the Dell GX60 is the machine where WinXP was installed most easily and where the Windows folder structure is seemingly the clearest (limited number of duplicates, etc.), it is the one that has led to the issues observed

I do not clearly see where the observed differences may arise. It is "within the realm of possibility" that while fiddling with Win or Program Files/Common Files or other Program Files/HP following my bad habits, I accidentally deleted something prior to the installation of ‘DJ2130_Basicx86_61.exe’ on the Dell GX60 where WinXP has been installed for quite a while?

4°) Current personal assessment of using the HP Deskjet 2130

I bought this printer for 35 or 40 euros; a price lower than replacement ink cartridges;

I spent a total of a month, due to various non-computer-related setbacks, trying to get the scanner to work (even though the paper printing was functioning) on the machines
• IBM ThinkPad X40
• Dell GX 270

During this time, I installed Win XP SP3 and Framework 3.5 after a laborious uninstallation of previous Framework versions

The Dell GX 270 having suffered an irreversible failure, I equipped myself with a Dell 755 SFF (which seems very good by the way) and, having learned from previous experiences, installed the printer without problems

A few weeks later, I installed the printer on the Dell GX60 and in an absolutely unique observation;
• The scanner works fine
• The printer does not work

So in conclusion, I can say "that I got my money's worth" as of course on these occasions I learned a lot of things I didn't even suspect before. Thank you HP and long live computing

Today the printer works well enough and the scanner is quite fast

5°) Of course, all these events completely reinforce my determined will to not change OS under any circumstances and to refuse all unnecessary updates

Thank you dear aunt for reading this far..... it must be said, if you permit me, that you are used to it

Best regards in any case

--
What did not work... will not work

Hello,

I read your text, and if I understand correctly, everything is working?

--
"The little I know is due to my ignorance" (Sacha Guitry)
No responses from 5-7 PM, thank you for your understanding :)