Issues with the backspace and enter keys

Solved
blackout44 Posted messages 118 Registration date   Status Membre Last intervention   -  
blackout44 Posted messages 118 Registration date   Status Membre Last intervention   -
Hello,
For some time now, I've been having issues with my enter and backspace keys; they are not working anymore.
When I press the fn and backspace keys together, they temporarily work, but then stop functioning again. I tried cleaning with adwcleaner, I also checked in ATH hotkey, but it still doesn't work; I even went into the device manager to uninstall the drivers and restart, but nothing changes. So where is the issue coming from?

Considering that the PC is from this year, it's an ASUS X552M

Thank you.

1 réponse

gbinforme Posted messages 14930 Registration date   Status Contributeur Last intervention   4 742
 
Hello,

I did a clean-up with adwcleaner
It's good, but for the keys, a cleaning with alcohol might be more effective since you probably have a bad connection.
--
Always zen
Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away. Antoine de Saint-Exupéry
0
blackout44 Posted messages 118 Registration date   Status Membre Last intervention   27
 
Thank you, but it doesn't change much; it's still not normal with a new computer.
0
gbinforme Posted messages 14930 Registration date   Status Contributeur Last intervention   4 742
 
If the PC is new, it is guaranteed and the seller must repair it!
0
blackout44 Posted messages 118 Registration date   Status Membre Last intervention   27
 
Yes, for now it's working but I will check it tonight

thank you very much =)
0