Snapchat not working except on Wi-Fi

Max765 Posted messages 2 Status Member -  
abdell2013 Posted messages 57 Status Member -
Hello,

For a few weeks, Snapchat has not been working on my Xperia Z3: when I'm not on Wi-Fi, I can't send or receive snaps (photos, videos, chats, stories, etc.). When I disconnect and reconnect, I can't access my snaps unless I'm on Wi-Fi. Could the problem be related to my network or my phone? I'm with Orange.
Does anyone have a solution?
Thanks in advance

Configuration: iPhone / Chrome 50.0.2661.89

1 answer

  1. abdell2013 Posted messages 57 Status Member 3
     
    Surely not from your network, but from your phone!
    5
    1. Max765 Posted messages 2 Status Member
       
      What does that mean?
      0
    2. abdell2013 Posted messages 57 Status Member 3
       
      reinstall it !! delete the cache first, the data too !!
      -2