Unable to play my videos on my iPhone

Antho80200 Posted messages 6 Status Member -  
 Stef -
Hello,
I've had an iPhone 5 for a year, and for the past few days, I can no longer watch my old videos. When I look at old photos (from a year ago), there's a logo with an exclamation mark in the bottom right corner. As for my videos, they load but don't play. I still have space on my iPhone as I have 2.2GB left. I hope your responses will help me, and have a great day! ;)

Configuration: iPhone / Safari 9.0

1 answer

  1. Tiss77166 Posted messages 3 Status Member 31
     
    Did you manage to solve this problem? Because I'm experiencing exactly the same thing and apparently no one can help us...
    30
    1. Stef
       

      I found it in 2 minutes by changing

      just go to settings / photos / and click on download and keep original videos and not the other one that says "optimize iPhone storage"

      0