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Ibiza Port15 Portable Sound System Issues

scanman -  
sawsix Posted messages 4824 Registration date   Status Membre Last intervention   -
Hello,
On my portable speaker Ibiza sound port15 vhf that I haven't used for 1 month, despite a 24-hour charge, it only outputs a very low sound even at maximum. I don't know where the problem comes from. Help please.

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sawsix Posted messages 4824 Registration date   Status Membre Last intervention   1 035
 
Hi,

This speaker works both on battery and AC power, try it on AC power and with another external battery to check if the problem comes from the speaker or its built-in battery.
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scanman
 
On battery power, the same thing. I’m waiting to see the responses before making the battery change just in case that’s not it.
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sawsix Posted messages 4824 Registration date   Status Membre Last intervention   1 035 > scanman
 
If the problem occurs even when using a different external battery, then the speaker or amplifier has an issue.


If it is still under warranty, you should contact the reseller for a return.
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