Inaccessible shortcuts

Solved
Nath-34 Posted messages 60 Status Member -  
Nath-34 Posted messages 60 Status Member -
Hello everyone,

For the past few days, a number of my shortcuts have become inaccessible, even though they were working before. I want to point out that I had run Malwarebytes Anti-Malware the day before this problem, which detected threats (thanks dear roommate) and removed them. I therefore assume that these two phenomena are related. This issue is quite frustrating as I can only access the file explorer through shortcuts that have miraculously survived, and some programs are completely inaccessible.

I was wondering if it would be possible to restore these shortcuts and, if so, how to do it.

I apologize in advance if this topic is not in the right section, but since I'm not sure of the link to a potential virus, I didn't put it in the virus section.

May I also ask a supplementary question: my PC has been slow for a while, whether it's at startup, on the internet, etc. It's an Asus Intel Core i3-3217U with 1.8GHz. You might laugh at me, but I upgraded to Windows 10... I was wondering if the slowness is due to that (I admit that Windows 10 on an i3, I should have suspected it would lag at the first update...). And if so, would it be a good idea to downgrade to Windows 8, the OS that was originally installed.

So, I'm sorry if the message is a bit long and/or in the wrong topic.

Thank you in advance for your help!

4 answers

  1. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello,

    1/ Check if you can restore the quarantine of Malwarebytes Anti-Malware
    Avoid this overly aggressive software
    Adw Cleaner is more than sufficient
    Otherwise, perform a system restore

    2/ For a slow PC:
    What is your antivirus? Only 1 antivirus
    Update the drivers on Driver Cloud
    Run CCleaner for cleaning
    Enable all processors on startup of Windows
    Disable SmartScreen
    Disable the peer-to-peer feature of Windows Update
    And many others...
    This may seem a bit complicated to you... I will explain later if needed

    First, try the first solution

    --
    pistouri
    0
    1. Nath-34 Posted messages 60 Status Member 1
       
      Thank you for the quick response!
      I have indeed restored the quarantine, but the shortcuts are still inaccessible... For the system restore, I had naively thought that Windows automatically creates restore points, but that's not the case...

      I only have Avast as my antivirus, my drivers are up to date, and I try to run CCleaner approximately every two weeks at most. I will go disable SmartScreen and peer-to-peer right away.

      Thank you for your help!
      0
  2. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    a possibility: update the pc
    start button
    settings
    updates and security
    recovery

    for peer to peer:
    start button
    settings
    updates and security
    windows update
    advanced options
    choose how updates are delivered
    pc on my local network

    a very good tip that will be read by other internet users:

    If you find that Windows 10 is a bit slow, that your applications don't start very quickly, that your builds take time, here’s a small trick to speed things up.
    right-click on the start button (or windows+x)
    search
    type: Performance
    Then click on: Adjust the appearance and performance of Windows
    Then click on the "Advanced" tab (to see the number of your memory, it’s simply the size of the swap file)
    click on "Change" (a little lower)
    you can then see at the bottom of this window that Windows recommends using 1151 MB or another number depending on your computer's virtual memory.
    uncheck the box that says "Automatic management"
    and enter the same number in the custom size as the one indicated in "Recommended" at the bottom of the window
    put the same number in both boxes: initial size (MB) maximum size (MB)
    example: recommended 2024 MB
    click ok
    restart your computer

    also:

    The Runtime broker is the application responsible for controlling tasks running in the background such as Metro applications among others. Runtime broker requires a certain amount of memory and constantly uses the processor. So even if you don't launch any applications, your processor will always be very active. For mid-range computers, where every bit of memory is important, disabling Runtime broker is a very effective solution to speed up the operating system and utilize the processor at almost 100%. Here’s how to proceed

    right-click on the start button or press the Windows+X keyboard shortcut
    run
    type: Regedit
    In the registry click on the "HKEY-LOCAL-MACHINE" key then on "System" and finally on "Services"
    In the "Services" part, look for the key "Time broker" (the keys are listed in alphabetical order, so look under the letter "T"). Click on "Time broker" then in the right window click on "Start" with the right mouse button and activate the "Modify" command
    Change the value of the key from 3 to 4 to disable "Runtime broker" and allow your processor to free up and thus speed up Windows 10.

    ps: At my place, after SYSTEM, I click on CurrentControlSet to access Services. If that can help…
    For those who can't find the services folder go to SYSTEM > ControlSet001 > Services > and follow the tutorial again

    --
    scalpel
    0
    1. Nath-34 Posted messages 60 Status Member 1
       
      Thank you for all these tips, my performance is already much better!
      However, regarding the recovery, I had thought about it, but the problem is that it removes all applications, including those installed by the manufacturer... So I was wondering if it was really worth it, and especially if it wouldn't take a really long time to reinstall everything?

      Thanks again anyway!
      0
  3. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    For recovery and reinstallation, it can take quite a long time (between 3 and 9 hours... yes... it's the updates that take time and not your PC). Generally, 1 to 2 hours is enough: preferably do it in the morning early... it will go faster.
    But well, since things are going better... continue like that for now.
    Remember to restart your box twice a month... the internet connection will be in its best shape if there are no viruses or malware.
    A tip:
    Restart your computer twice a week instead of turning it off
    because Windows has memory and saves your settings.

    --
    pistouri
    0
    1. Nath-34 Posted messages 60 Status Member 1
       
      Thank you again!

      Regarding the shortcuts that are no longer working, do you think recovery is the only solution?
      0
  4. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Update the PC to restore the default settings
    Duration: 30 minutes maximum
    Some software will need to be reinstalled, this will be indicated during the process
    There is also a software: reassociation online

    Otherwise, repair the shortcut icons:
    Miniature and Icon Cache Rebuilder for Windows 10 is a portable freeware that will purge, clear, and delete your thumbnail and Icon Cache Rebuilder in one click.

    If your icons appear empty or look corrupted or do not refresh properly when they should, it is entirely possible that your icon cache database might be damaged in Windows 10 on your PC. The same goes for thumbnails too. If they are not displayed properly, then they may have been corrupted. In such a scenario, you may need to delete the cache files in order to rebuild the icon cache and clear the thumbnail cache.
    Once you have downloaded the zip file, extract its contents and run the .exe file. You may want to create a system restore point first.

    If you encounter issues with thumbnails or icons not displaying correctly, open Miniature and Icon Cache Rebuilder, check the icon cache Delete or Delete Thumbnail Cache or both, depending on your needs.

    Then, click on Rebuild, wait for Explorer to refresh.
    Restart your computer. Once your computer restarts, it will build a new cache.
    Note that ending Icon Cache Rebuilder before it finishes may result in Windows giving you a user profile error because it needs to refresh Explorer and restart your computer to rebuild the Icon cache.
    Download here:
    https://www.thewindowsclub.com/your-download-of-icr-will-start-in-5-seconds
    tool
    0
    1. Nath-34 Posted messages 60 Status Member 1
       
      Thank you very much for your help. After careful consideration, I decided the day before yesterday to use the recovery function. It took about 1 hour, and then I had to spend another hour reinstalling all my software.
      Now, everything works perfectly, from my shortcuts to my files.
      I am marking the subject as [RESOLVED] and I thank you once again!
      0