Windows 10 license key already used

Solved
Iritrix Posted messages 111 Status Member -  
 CedNeo -
Hello!

I recently bought a new PC with Windows 10 Home pre-installed.
However, in the control panel, it clearly states that Windows is not activated.
It says "This product key is being used on another PC. Try another key. Error code: 0xC004C008"
How is that possible, since my PC is new?!
Moreover, even if I wanted to change my license, I need to enter the active license first. However, I don't know my active license!
Please help me!

3 answers

  1. Iritrix Posted messages 111 Status Member 42
     
    For those who are in my situation, here is the solution:

    -Type "slui 4" in the search bar, and click on the one with the key icon.

    -Select the country.

    -Call the toll-free number (which will actually send you to an automated voicemail)

    -Follow the instructions on the phone (the female voice will ask for the 9 installation IDs displayed on the screen, as well as the number of PCs or Windows that are active)

    -If "the voice" accepts your request, she will give you a confirmation code for each empty block below the letters from A to H.

    -Activate Windows.

    Enjoy ;)
    21
    1. Mgof
       
      Thank you for the info, it worked for me!
      0
    2. CedNeo
       
      Super! Thank you very much for this information, I spoke to the Microsoft representative and my version of Windows is now activated!
      0