A network cable is not connected properly or is damaged.

Solved/Closed
icicestlelosc Posted messages 28 Status Membre -  
 Nayah971 -
Hello,
I can't connect to the Internet on my computer (Windows 7, 64-bit)
when I go to the control panel to troubleshoot it says
"A network cable is not properly connected or is damaged."
In addition, my connection works on my other computer.
Thank you for your replies.

Configuration: Windows 7 / Chrome 48.0.2564.109

5 réponses

kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 669
 
Go to Start
All Programs
Accessories
Right-click on --> Command Prompt
Choose --> Run as administrator and confirm
Type in these 2 commands and press enter each time
netsh int ip reset
netsh winsock reset

Restart the PC.

--
Human beings are at their best when things are at their worst.
232
kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 669
 
It will restore the TCP/IP network layer.
7
Nayah971
 
Hello, thank you very much, it’s been 10 days that I’ve been struggling without a connection and I finally came across your post! It works!! Thank you!
3