Outlook error message, unable to send an email

Solved
comm-asso Posted messages 12 Status Member -  
 Nanou1980 -
Hello,

I hope someone can help me!

Let me explain:

Since yesterday, I can no longer send emails via Outlook 2010. As soon as I click on send, I receive the following email from "System Administrator":

"Some or all of the recipients did not receive your message.

Subject: TEST
Date: 02/18/2016 09:29

Unable to contact the following recipient(s):

'****** Chloé' on 02/18/2016 09:29
Server error: '550 Phpnet - relay denied - please authenticate' "

No one is receiving my emails, but I receive emails from others. By deduction, I imagine it’s this infamous "550 Phpnet" that is causing an issue. I don’t know how to access this problem.

Thanks in advance!

Configuration: Windows / Chrome 48.0.2564.109

2 answers

  1. comm-asso Posted messages 12 Status Member 20
     
    Well, I found it!

    You need to go to account settings (right-click - account properties);
    Select "account settings";
    Double-click on the address;
    Click on "more settings" and then "outgoing server";
    Check "My outgoing server (SMTP) requires authentication" and then "log on using";
    Fill in the username and password and then "OK".

    Next, click on "next", the server will be tested and there you go!

    Thanks anyway =)
    23
    1. beber67470 Posted messages 5123 Registration date   Status Member Last intervention   811
       
      Re

      It is clear that your settings are in the account parameters, and it's great that you found them because I was going to guide you to those settings. If your issue is resolved, please consider marking your topic as resolved.

      Best regards
      0
    2. Papots Garage
       
      Thank you very much, problem solved!
      0
    3. RenéGuylain58
       
      I had the same problem. I just solved it thanks to you. Thank you!!!!
      0
    4. legreque
       
      Hi, thanks, that's nice.
      0
    5. Nanou1980
       
      Great, I had the same problem and thanks to your help, it was resolved in 2 seconds!!!
      0