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Unable to uninstall iTunes

The Big Dumas -  
cado21 Posted messages 6527 Status Contributor -
Hello everyone,
Having uninstalled Windows 10 which was crashing my computer completely, I decided to switch back to Windows 8.1. But during this reinstallation iTunes started crashing and I then tried to uninstall it but several problems occurred.
Indeed, when I try to uninstall it with CCleaner or the Control Panel the same message appears: "The component you are trying to use is on a network resource that is not available". They then tell me that the path to /Apple Software Update/Itunes6464 is not found.
So I tried to reinstall iTunes but an error message says that it is impossible to uninstall the previous version of Apple Update Software. In short, I find myself without iTunes.
Thanks in advance for your help!
The Big Dumas

4 answers

  1.
    cado21 Posted messages 6527 Status Contributor 944
     
    Hello
    You can always try to uninstall iTunes with Geek Uninstaller.
    Try a forced uninstall if you find iTunes visible in Geek.

    https://geekuninstaller.com/download
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    1. The Big Dumas
       
      Thank you very much, I’ll try!
      0
    2. The Big Dumas
       
      Well I tried and it did nothing. I installed Geek Uninstaller, forced the termination of Apple Software Update and iTunes, which disappeared from Geek Uninstaller's program list, but bizarrely they still show up in CCleaner’s program list. I tried to reinstall iTunes but they tell me a newer version is already installed on my computer, which I don’t understand.
      0
    3. cado21 Posted messages 6527 Status Contributor 944
       
      Did you create a system image of Windows 8.1 before migrating to Windows 10?
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    4. The Big Dumas
       
      As someone who is completely new to computing, I just downloaded Windows 10 and I don’t recall ever making a system image of Windows 8.1. I admit I don’t even know what that is!
      0