Microsoft basic display adapter issue (code 31)

yabux Posted messages 17 Registration date   Status Membre Last intervention   -  
yabux Posted messages 17 Registration date   Status Membre Last intervention   -
Hello everyone,

For a while now I've been having a problem with my Microsoft basic graphics card, I'm getting the message "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

So I can't play certain online or installed games like Minecraft, Star Stable (which has fewer fps than before),...

I have a Windows 8.1 computer that is just under two years old and has a 64-bit operating system.

I have always had good quality on games and it has only changed since I've had this issue.

This happened to me with a brightness bug (it was dark).

Thanks a lot! :)

1 réponse

Un Caennais Posted messages 667 Status Membre 476
 
Hello,

Have you tried updating the drivers?
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Un Caennais Posted messages 667 Status Membre 476
 
How do you go about updating them?
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yabux Posted messages 17 Registration date   Status Membre Last intervention   13 > Un Caennais Posted messages 667 Status Membre
 
I open the search (Windows 8 version) and I search for "Device manager" and I open "Device Manager". I open the "folder" "Graphics Cards" and I open "Microsoft Basic Video Adapter".

I open the driver tab and I click "update".
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