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Access SFR Mail via Google Chrome

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clodomir -  
crapoulou Posted messages 28002 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello,
For a few days now I have been unable to access SFR mail through Google Chrome.
I have to use Firefox instead.
Please let me know why.

Configuration: Windows 7 / Chrome 47.0.2526.106

1 réponse

Réponse 1 / 1
crapoulou Posted messages 28002 Registration date   Status Modérateur, Contributeur sécurité Last intervention   8 046
 
Hello,

Can you tell us a bit more:
Do you have an error message?
What happens when you try to access it?

Are you experiencing any other issues since using Google Chrome?
Has your Google Chrome homepage been changed without your knowledge, for example?

If needed, send us screenshots if there are any errors, ...
2
clodomir83 Posted messages 1 Registration date   Status Membre Last intervention  
 
Thank you for this first response.
When I open Google and type SFR mail, the access procedure goes normally but after identification, the password, the SFR page opens and the "pie chart" indicating the progress of access stays at Zero. Then nothing happens. I then switch to Firefox .. the same procedure and I can access my SFR mail inbox.
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crapoulou Posted messages 28002 Registration date   Status Modérateur, Contributeur sécurité Last intervention   8 046 > clodomir83 Posted messages 1 Registration date   Status Membre Last intervention  
 
Try resetting Google Chrome settings:
https://support.google.com/chrome/answer/3296214?hl=en
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clodomir83
 
Hello crapoulou
I was kind of expecting this response but I didn't dare touch it (the settings...)
That was the right answer and now it's working.
Thanks for the help and well done.
Best regards.
clodomir83
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crapoulou Posted messages 28002 Registration date   Status Modérateur, Contributeur sécurité Last intervention   8 046 > clodomir83
 
Perfect, have a good continuation.
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