Philips 37pfl5603H/10 TV Picture Issues

Solved
pol56 Posted messages 27 Status Member -  
Support Philips Posted messages 2396 Status Member -
Hello,

there is a problem with my Philips TV 37PFL5603H/10
- the sound is not affected at all
- for the image, the malfunction is variable. First, when I turn it on, sometimes there is no image, but fine vertical lines of different colors. I turn off the TV and turn it back on, then I have the image, but with a lack of brightness that becomes almost normal as it warms up, then it degrades. A black band moves from left to right covering the left 3/4 and there is a persistence of the previous image on the right side. If I turn off the TV and turn it back on, the defect disappears but I end up with a dark and reddish image.
Sometimes there are flickers on the right side, then the image darkens. I have checked the connectors and cables. That’s all I can say. Could you provide me with information? Thank you
Best regards.



Configuration: Windows 7 / Firefox 42.0

2 answers

  1. pol56 Posted messages 27 Status Member 26
     
    Well, no answers? The TV is in the trash. The screen is dead.
    Subject closed.
    2
  2. Support Philips Posted messages 2396 Status Member 554
     
    Dear Customer,

    We are sorry to hear that you are experiencing an issue with your screen.

    Have you tested the cables/ports of it?

    We look forward to hearing from you,

    Best regards,

    AB
    Philips France Advisor
    @PhilipsCare_FR
    1