I can't remove a virus from my phone.

nath340 Posted messages 13 Status Membre -  
 christou -
Hello, my Malwarebytes antivirus found a virus on my phone. When I try to delete it, it asks me if I want to uninstall it, I click yes but it says failure. How can I remove it?

The virus is android/trojan.downloader.agent.ea

Please help me. Sorry for the spelling, I have a few issues.

2 réponses

kamil679 Posted messages 886 Status Membre 85
 
If it happens, you need to stop the EA Downloader application from the task manager, then try to delete it manually (uninstall it).
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Gerald-Son Posted messages 17 Status Membre 1
 
With Ez explorers
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kamil679 Posted messages 886 Status Membre 85
 
You remove it from settings > apps > find the app, select it > uninstall. You can do it well through the software.
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Gerald-Son Posted messages 17 Status Membre 1
 
it's not an app, it's a file

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Posted from CCM Live forum for Android
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