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I can't remove a virus from my phone.

nath340 Posted messages 13 Status Member -  
 christou -
Hello, my Malwarebytes antivirus found a virus on my phone. When I try to delete it, it asks me if I want to uninstall it, I click yes but it says failure. How can I remove it?

The virus is android/trojan.downloader.agent.ea

Please help me. Sorry for the spelling, I have a few issues.

2 answers

  1.
    kamil679 Posted messages 886 Status Member 85
     
    If it happens, you need to stop the EA Downloader application from the task manager, then try to delete it manually (uninstall it).
    1
    1. Gerald-Son Posted messages 17 Status Member 1
       
      With Ez explorers
      0
    2. kamil679 Posted messages 886 Status Member 85
       
      You remove it from settings > apps > find the app, select it > uninstall. You can do it well through the software.
      0
    3. Gerald-Son Posted messages 17 Status Member 1
       
      it's not an app, it's a file

      --
      Posted from CCM Live forum for Android
      0