View original (French)

Adobe acrobat reader XI 11.0.13 (uninstall impossible)

Solved
tek-no-panz Posted messages 91 Registration date   Status Member Last intervention   -  
kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   -
Hello,
it is impossible for me to uninstall "Adobe Reader"
screenshot
http://hpics.li/f7aa6a6
a tab opens and tells me
the specified account already exists
and the uninstallation is canceled.
if you have a solution, thank you for your help

4 answers

  1.
    kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Hello,

    Try with --> Revo Uninstaller
    Follow the tutorial carefully.

    --
    The human being is at his best when things are at their worst
    0
  2. tek-no-panz Posted messages 91 Registration date   Status Member Last intervention   37
     
    Hello,
    so I followed the tutorial and I ended up with this
    http://hpics.li/866715f
    despite that I kept going and I erased the items in the registry I found as well as the remaining files and directories.
    at that moment I found myself in front of a huge page of keys, I took the initiative to erase everything knowing that at worst a restore point had been created and finally I managed to uninstall "acrobat reader XI" from my PC and I reinstalled "acrobat reader DC" in its place.
    everything seemed to go fine so I’m going to reboot my PC to tell you how it is. fingers crossed. :/.
    0
  3. tek-no-panz Posted messages 91 Registration date   Status Member Last intervention   37
     
    Hello,
    and well after reboot the machine that many changes :)
    so "acrobat reader" disappeared :)
    and to my surprise my Windows update issue is resolved after thanks to this software I was able to uninstall an old version of "Skype" 6.1 that I couldn't uninstall.

    to note that my PC which tended to go nuts is on vacation now so nothing but happiness :{)
    thank you to you
    0
  4. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    You're welcome.
    Have a good evening.

    --
    The human being is at his best when things are at their worst
    0