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White sail

Ypsillonn -  
Support Philips Posted messages 2396 Status Member -
Hello,
I have a Philips television that suddenly developed a sort of white veil, which sometimes looks like a negative... do you know the cause of the problem, and if so, the solution?
Thank you in advance.

1 answer

  1.
    Support Philips Posted messages 2396 Status Member 554
     
    Dear Customer,

    We are sorry to hear that you are experiencing an issue with your TV screen.

    In order to assist you better, could you please provide us with the exact model number?

    Looking forward to hearing from you,

    Sincerely,

    AB
    Philips France Advisor
    @PhilipsCare_FR
    0