DH Gate: Fill out the shipping address

Solved
MrBrook Posted messages 2 Status Membre -  
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   -
Hello everyone!

I haven't made any purchases on the site www.dhgate.com yet because I have some hesitations regarding the delivery information. Could some consumers of this site guide me on the "instructions"? Knowing that there are two address sections, should I provide my address (purely French) translated into English?
Thank you for your attention.

5 réponses

Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   Ambassadeur 14 515
 
Hello

The address must not contain any unknown characters in common English:

ç, à, é, è, ù, î, oe etc

It messes up their files.

You give your address untranslated (Rue du Chateau without the ^ on the a.. And not Castle Street for example).

See you later

PS: Not all flattering comments about this site:

https://forums.commentcamarche.net/forum/affich-11253738-dhgate-arnaque-ou-pas#p31106879

It's a bit of a lottery..
11
MrBrook Posted messages 2 Status Membre
 
Ah, thank you for taking the time to respond so quickly!
I am aware of his reputation, but I still appreciate you reminding me.
Best wishes!
0
pinoc
 
Hello, I would like to buy a bike frame on the DHGATE.com website! I'm not hearing only positive things! Furthermore, maybe fortunately, I can't validate my shipping address; here is the message I get: "Please use only numbers and letters from the English alphabet." Can you help me?
2
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   14 515
 
Hello

letters of the English alphabet =

Unaccented letters.. This excludes à, é, è, ê, ë, ä, ö, ü, î..

You're a bit of a daredevil for wanting to order from this slightly dubious DHgate.. In case of a problem (e.g. a warped frame during transport..) there will be no recourse..

This was already explained a bit higher up..

See you+
0