DH Gate: Fill out the shipping address

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MrBrook Posted messages 2 Status Member -  
Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   -
Hello everyone!

I haven't made any purchases on the site www.dhgate.com yet because I have some hesitations regarding the delivery information. Could some consumers of this site guide me on the "instructions"? Knowing that there are two address sections, should I provide my address (purely French) translated into English?
Thank you for your attention.

5 answers

  1. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassador 14 520
     
    Hello

    The address must not contain any unknown characters in common English:

    ç, à, é, è, ù, î, oe etc

    It messes up their files.

    You give your address untranslated (Rue du Chateau without the ^ on the a.. And not Castle Street for example).

    See you later

    PS: Not all flattering comments about this site:

    https://forums.commentcamarche.net/forum/affich-11253738-dhgate-arnaque-ou-pas#p31106879

    It's a bit of a lottery..
    11
    1. MrBrook Posted messages 2 Status Member
       
      Ah, thank you for taking the time to respond so quickly!
      I am aware of his reputation, but I still appreciate you reminding me.
      Best wishes!
      0
    2. pinoc
       
      Hello, I would like to buy a bike frame on the DHGATE.com website! I'm not hearing only positive things! Furthermore, maybe fortunately, I can't validate my shipping address; here is the message I get: "Please use only numbers and letters from the English alphabet." Can you help me?
      2
    3. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 520
       
      Hello

      letters of the English alphabet =

      Unaccented letters.. This excludes à, é, è, ê, ë, ä, ö, ü, î..

      You're a bit of a daredevil for wanting to order from this slightly dubious DHgate.. In case of a problem (e.g. a warped frame during transport..) there will be no recourse..

      This was already explained a bit higher up..

      See you+
      0