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IPhone synchronization stuck on step 2

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yishinnorbu -  
Hello,
I can't sync my iPhone 5s with Windows anymore; it's stuck at step 2 of syncing notes for several hours.

I don't know what to do, and if this continues, it might end up out the window...

Please help me quickly.

Have a good evening

Configuration: Windows 7 / Chrome 45.0.2454.101

1 answer

  1.  fred.ml Moderator
    Hi, if the synchronization is stuck, disconnect your iPhone, close iTunes, and restart it, click on Help then Check for Updates.

    I had the same problem but since I updated iTunes, I no longer have any issues; the synchronization doesn't get stuck on Notes anymore.

    Fred.ml
    4
    1. yishinnorbu
      I can't find "HELP" and I've just updated and reinstalled iTunes...
      0
    2. fred.ml Moderator
      Help is found on the File line at the top left; if you don't see it, press the Control key and the B key at the same time.
      That said, if you just reinstalled iTunes, I think it is up to date.
      Fred.ml
      0
    3. yishinnorbu
      But then, if iTunes is up to date and my iPhone still isn't syncing, what should I do? -__-
      0
    4. yishinnorbu
      I succeeded !! I had to get the synchronization of my devices diagnosed! Thank you for taking the time to respond to me :)
      1
    5. fred.ml Moderator
      @yishinnorbuRe, can you explain what you do to diagnose the synchronizations? This could be helpful for other people reading this post.

      Fred.ml
      0