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IPhone synchronization stuck on step 2

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yishinnorbu -  
 Anissa06 -
Hello,
I can't sync my iPhone 5s with Windows anymore; it's stuck at step 2 of syncing notes for several hours.

I don't know what to do, and if this continues, it might end up out the window...

Please help me quickly.

Have a good evening

Configuration: Windows 7 / Chrome 45.0.2454.101

1 answer

Answer 1 / 1
fred.ml Posted messages 4850 Registration date   Status Moderator Last intervention   5 127
 
Hi, if the synchronization is stuck, disconnect your iPhone, close iTunes, and restart it, click on Help then Check for Updates.

I had the same problem but since I updated iTunes, I no longer have any issues; the synchronization doesn't get stuck on Notes anymore.

Fred.ml
3
yishinnorbu
 
I can't find "HELP" and I've just updated and reinstalled iTunes...
0
fred.ml Posted messages 4850 Registration date   Status Moderator Last intervention   5 127
 
Help is found on the File line at the top left; if you don't see it, press the Control key and the B key at the same time.
That said, if you just reinstalled iTunes, I think it is up to date.
Fred.ml
0
yishinnorbu
 
But then, if iTunes is up to date and my iPhone still isn't syncing, what should I do? -__-
0
yishinnorbu
 
I succeeded !! I had to get the synchronization of my devices diagnosed! Thank you for taking the time to respond to me :)
1
Anissa06
 
I had the same problem and I diagnosed the synchronizations and it worked! To diagnose the synchronizations: Help / run a diagnostic / device synchronization tests.
I hope this helps :)
1