Bugs en série (écran bleu, reseau) help please

guims78 Messages postés 10 Date d'inscription   Statut Membre Dernière intervention   -  
Malekal_morte- Messages postés 180304 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   -
Bonjour à tous,

Voici mon gros problème du moment plutôt deux gros soucis, le premier est l'apparition d'un écran bleu avec le message ''IRQL LESS OR EQUAL''. Tout se stoppe d'un coup et l'ordinateur redemarre tout seul.

Le second soucis je ne sais pas s'il est lié au premier semble provenir de ma carte réseau, il m'arrive souvent de ne plus pouvoir me connecter à internet par la wifi, et mon ordi ne détecte plus de reseau wifi à proximité.

Je poste ici car j'avais déja eu des problèmes auparavant avec mon ancien ordi et vous m'aviez bien aidé à les résoudre.

J'ai un Ordinateur portable HP - 15-r119nf (Energy Star)
Et windows 8 il me semble.

MERCI
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3 réponses

Malekal_morte- Messages postés 180304 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 685
 
Salut,

Pas forcément pour origine des malwares,

A lire : BSOD/Plantages et écran bleus

Fournis un rapport WhoCrashed.
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guims78 Messages postés 10 Date d'inscription   Statut Membre Dernière intervention   1
 
Etant nul en informatique, qu'est ce que whocrashed stp? C'est un logiciel à télécharger puis je dois faire une sorte de scan et vous le poster ici, c'est ça? Je regarde.
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guims78 Messages postés 10 Date d'inscription   Statut Membre Dernière intervention   1
 
Coucou malekal_morte- j'ai suivi tes conseils et voici le rapport de whocrashed :

Computer name: PCVIOETGUI
Windows version: Windows 8.1 , 6.3, build: 9600
Windows dir: C:\WINDOWS
Hardware: HP 15 Notebook PC, Hewlett-Packard, 2213
CPU: GenuineIntel Intel(R) Pentium(R) CPU N3540 @ 2.16GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4177805312 bytes total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Fri 25/09/2015 07:02:12 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\092515-23093-01.dmp
This was probably caused by the following module: rtwlane.sys (0xFFFFF8010E259A9B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8010E259A9B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 30069
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation ).
Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Fri 25/09/2015 07:02:12 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: rtwlane.sys (rtwlane+0x19DA9B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8010E259A9B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 30069
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation ).
Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Thu 24/09/2015 19:12:39 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\092415-23062-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x152836)
Bugcheck code: 0x9F (0x4, 0x12C, 0xFFFFE001124F4880, 0xFFFFF801BE13CAC0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 24/09/2015 18:34:41 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\092415-47140-01.dmp
This was probably caused by the following module: rtwlane.sys (0xFFFFF801AC59DA9B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF801AC59DA9B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 30069
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation ).
Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Mon 21/09/2015 11:21:59 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\092115-22687-01.dmp
This was probably caused by the following module: rtwlane.sys (0xFFFFF800E0C37A9B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF800E0C37A9B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 30069
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation ).
Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Sat 19/09/2015 16:22:38 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\091915-28468-01.dmp
This was probably caused by the following module: rtwlane.sys (0xFFFFF800B1C47A9B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF800B1C47A9B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 30069
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation ).
Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Fri 18/09/2015 11:19:30 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\091815-20437-01.dmp
This was probably caused by the following module: rtwlane.sys (0xFFFFF80109C7FA9B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF80109C7FA9B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 30069
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation ).
Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Wed 16/09/2015 15:24:40 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\091615-20890-01.dmp
This was probably caused by the following module: rtwlane.sys (0xFFFFF801A11D9A9B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF801A11D9A9B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 30069
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation ).
Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Wed 16/09/2015 14:04:43 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\091615-21890-01.dmp
This was probably caused by the following module: rtwlane.sys (0xFFFFF801C1FB5A9B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF801C1FB5A9B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 30069
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation ).
Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Wed 16/09/2015 07:29:10 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\091615-24062-01.dmp
This was probably caused by the following module: rtwlane.sys (0xFFFFF800C1E3FA9B)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF800C1E3FA9B)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\rtwlane.sys
product: Realtek PCIEWireless LAN PCI-E NIC
company: Realtek Semiconductor Corporation
description: Realtek PCIE NDIS Driver 30069
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation ).
Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

20 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

rtwlane.sys (Realtek PCIE NDIS Driver 30069, Realtek Semiconductor Corporation )

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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Malekal_morte- Messages postés 180304 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 685
 
Ca semble être un problème avec ta carte réseau.
Faudrait déjà mettre les pilotes à jour.
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guims78 Messages postés 10 Date d'inscription   Statut Membre Dernière intervention   1
 
Merci pour l'info, il me semble que j'ai fait ca via le site de Hp. Mais le problème a continué à persisté, je l'ai refait au cas où. A moins qu'il y ait un autre moyen de mettre à jour mais je ne sais pas trop comment...
Merci pour le temps;
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Malekal_morte- Messages postés 180304 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 685 > guims78 Messages postés 10 Date d'inscription   Statut Membre Dernière intervention  
 
En tout cas, le pilote plante.
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