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HP laptop: Plugged in, not charging

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dav24 -  
 dav24 -
Hello,

I bought a HP Pavilion 17 laptop with Windows 8 a year ago. But for some time now, I’ve been having a problem with the battery. It has been displaying "plugged in, not charging" for a few days, and since it is at 0%, I can’t work without the cable.

I have done some research online, and the solutions I found (like removing the battery and putting it back) did not work for me.

I wanted to know what solutions there are to fix this problem?

Thank you in advance,

Configuration: Windows / Chrome 45.0.2454.93

1 réponse

Réponse 1 / 1
tribun Posted messages 64900 Registration date   Status Membre Last intervention   12 683
 
Hello
Your battery is no longer charging and is out of order, which is why you have this message.
If you want to use your laptop without the power supply, you need to replace the battery with a new one.

--
Who loves instruction! finds the knowledge that comes from reflection!
P.S. Frequently create a restore point! It solves a lot of problems.
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dav24
 
Hello,
Thank you for the response.

Is there no way for it to charge at least a little, so that it is no longer at 0%, while waiting to buy a new one?
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tribun Posted messages 64900 Registration date   Status Membre Last intervention   12 683
 
No! The battery cells are damaged and you can't do anything anymore.
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dav24 > tribun Posted messages 64900 Registration date   Status Membre Last intervention  
 
Alright, I’m going to try to buy it. Is the price around 100 € or more?

Could working with a faulty battery cause a problem for the computer?
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tribun Posted messages 64900 Registration date   Status Membre Last intervention   12 683
 
No! It just isn't charging anymore.
But you can remove it if your PC starts up without the battery.
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dav24 > tribun Posted messages 64900 Registration date   Status Membre Last intervention  
 
Alright.

I can use the PC without the battery if it's already on. (I haven't tried turning it on without the battery).

Okay, I still think I’ll buy a battery, it's better...

Thank you for the answers.
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