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How to close the Kaspersky virtual keyboard?

bilou01 Posted messages 44 Status Member -  
Sodom Posted messages 32 Status Member -
Hello,

I'm not sure I'm in the right forum, but since the title contains antivirus...
The virtual keyboard sometimes opens (when the mouse hovers over the corner of the window) and then I can't close it. This keyboard is of no use to me and it drives me crazy when it stays on the screen like that.
How can I close it quickly and save my nerves?
Thanks in advance.

2 answers

  1.
    Sodom Posted messages 32 Status Member 4
     
    You go to Settings >> General Settings and then uncheck Open Virtual Keyboard
    1
    1. bilou01 Posted messages 44 Status Member 4
       
      Hello,
      Thank you for responding so quickly, but I was unable to reply, Firefox is not responding, Firefox is not responding, etc...
      I'm hopeless with computers; when I search for Settings, it only shows me a notepad document titled: Settings.ini. I can't find any General Settings.
      In run, there is no Settings document.
      What should I do?
      Thank you.
      0
      1. Sodom Posted messages 32 Status Member 4 > bilou01 Posted messages 44 Status Member
         
        You go to Settings on Kaspersky, not on your PC.
        0
  2. Gilles
     
    Hello,

    The quickest way is to run kavremover, restart, and then reinstall KAV or KIS.

    https://support.kaspersky.com/en/common/service
    0