BSOD atikmpag.sys au lancement d'un jeu Résolu

Question

Bonjour, 

J'ai un problème enfaite quand je lance Empire : Total War 
je crash ! accause de blue screen.
J'ai bien la configuration qu'il faut.

Signature du problème :
  Nom d'événement de problème:	BlueScreen
  Version du système:	6.1.7601.2.1.0.256.48
  Identificateur de paramètres régionaux:	1036

Informations supplémentaires sur le problème :
  BCCode:	116
  BCP1:	FFFFFA8008E804E0
  BCP2:	FFFFF8800408D848
  BCP3:	0000000000000000
  BCP4:	0000000000000002
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

Fichiers aidant à décrire le problème :
  C:\Windows\Minidump\062715-27658-01.dmp
  C:\Users\Yann\AppData\Local\Temp\WER-101775-0.sysdata.xml



Voilà j'èspere que j'ai bien décris mon problème.

fabul · Answer

Salut,

Essaie WhoCrashed pour voir si on peut connaitre le coupable du blue screen.

anonyme300 · Answer

oui je l'ai installer voici le raport


Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 27/06/2015 16:32:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062715-29952-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848) 
Bugcheck code: 0x116 (0xFFFFFA800A52F420, 0xFFFFF88004231848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). 
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sat 27/06/2015 16:32:33 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF88004231848) 
Bugcheck code: 0x116 (0xFFFFFA800A52F420, 0xFFFFF88004231848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). 
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sat 27/06/2015 16:08:40 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062715-27658-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848) 
Bugcheck code: 0x116 (0xFFFFFA8008E804E0, 0xFFFFF8800408D848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). 
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sat 27/06/2015 15:21:21 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062715-33665-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848) 
Bugcheck code: 0x116 (0xFFFFFA800381D4E0, 0xFFFFF88003C70848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). 
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sat 27/06/2015 15:05:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062715-32822-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848) 
Bugcheck code: 0x116 (0xFFFFFA8004B19340, 0xFFFFF880042C9848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). 
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers: 

atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information. 

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

fabul · Answer

Toujours atikmpag.sys

Un composant de ton pilote graphique.

Ça n'exclut pas que le problème puisse venir de la carte graphique elle mème.

Tu devrais essayer de mettre a jour ton pilote ATI.

anonyme300 · Answer

J'ai mi a jours ma carte graphique et comment on met a jour ATI ?
oui c'est pareille.

fabul · Answer

Oui, c'est un pilote graphique ATI.

Essaie de revenir a la version précédente peut être...

anonyme300 · Answer

J'ai appeller lui qui ma fait l'ordi et ma dit de mettre a jours adbode flash players un truck comme ça et comment je le met a jours le pilote ATI et aussi j'ai AMD gaming evloled

fabul · Answer

Je ne sais pas, par le site de ATI peut être.

anonyme300 · Answer

Là c'est mon jeu qui crash !

anonyme300 · Answer

Sa ne marche toujours pas !

fabul · Answer

A tu téléchargé le dernier pilote ?

Installe le.

anonyme300 · Answer

Et se que ça peut être un virus?

fabul · Answer

Je ne crois pas, mais on peut vérifier si tu en a.

Fais un nettoyage avec AdwCleaner

Installe RegRun Reanimator

Clic sur "Fix problems".

Clic sur "Scan windows startup...".

Coche la case "Use deep level scanning once (For advanced users)".

Clic sur "Make scan now".

Clic sur "Fix problems".

Si il y a plus d'une quinzaine de détections, Prohibited/Suspicious , tu peux me le dire, on procédera différemment. 

Clic-droit dans le milieu de la fenêtre et choisis "Save to file" pour copier le résultat dans un fichier texte.

Nomme le 1 (tout court), le .txt sera généré automatiquement.

Clic sur la flèche verte pour passer a l'item suivant, fait comme pour le premier et nomme le 2, et ainsi de suite avec les autres.

A la fin, clic sur "Exit".

Poste les résultats contenus dans les fichiers texte dans ton prochain message.

Met un espace d'une ligne entre chaque item détecté pour que ça soit lisible.

fabul · Answer

Tu peux suivre la procédure, et donner les résultats comme demandé.

Pour voir si il y a des malwares ou fichiers système infectés.

Les fichiers .txt que tu crée sont par défaut dans "Documents".

BSOD atikmpag.sys au lancement d'un jeu

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