CPU fan not detected

Solved
Bernie2477 Posted messages 10 Status Member -  
Bernie2477 Posted messages 10 Status Member -
Hello
For the past two days, my computer has been displaying the following message:
Processor fan not detected (I press F1 and it restarts)
Why is this happening? It’s a recent computer, less than 10 months old, an HP Pavilion 500
(Processor type: AMD A8-6500 APU with Radeon(tm) HD graphics, processor speed 3500 MHZ......BIOS revision date 03 10 2015
Why? What does this indicate?
Best regards

2 answers

  1. marcmarais Posted messages 24260 Status Moderator 4 568
     
    Here is the image that Bernie sent me for his temperatures:
    http://static.commentcamarche.net/www.commentcamarche.net/pictures/MUBrEPorIyIKSuOVL897knOFWKZfBKy15XhFmFbCK0Ht5kj5WobsxVDcG4rORDas-image.png

    There are indeed several issues with the fans:
    - for the CPU one, the software indicates a value of 0% (Fan PWM)
    - for FanIN1 the values are very low (71 RPM)
    - FanIN2 is also quite low, unless it's a 200mm fan in which case it's acceptable

    Check the connections of your fans, especially the CPU one which doesn't seem to be connected, or at least not to the right socket: it should be a 4-pin socket called FanCPU or something like that.
    12
    1. Bernie2477 Posted messages 10 Status Member
       
      Thank you very much, that was exactly it, my fan wasn't working anymore. I unplugged the fan, gave it a little vacuum? I plugged it back in and everything works.
      0
      1. marcmarais Posted messages 24260 Status Moderator 4 568 > Bernie2477 Posted messages 10 Status Member
         
        Ah, a forgetfulness after cleaning ;)
        everything is good then, problem solved
        0
      2. Bernie2477 Posted messages 10 Status Member > marcmarais Posted messages 24260 Status Moderator
         
        Hello
        The issue has occurred twice again. It's not normal, so I unplugged and plugged this fan back in and everything started working again, but I think there's a problem elsewhere.
        Thank you in advance.
        0