Quelques programmes ne s'ouvrent plus !

Résolu
yazid20 Messages postés 99 Statut Membre -  
fabul Messages postés 42136 Date d'inscription   Statut Modérateur Dernière intervention   -
Bonjour,
Quelques logiciels sur mon pc comme Utorrent, Document texte ne s'ouvrent plus. Pourriez-vous m'aider?
J'ai Windows 7 :)
Merci d'avance :)

5 réponses

  1.
    fabul Messages postés 42136 Date d'inscription   Statut Modérateur Dernière intervention   6 062
     
    Salut,

    Pense tu a une infection ?
    0
    1. yazid20 Messages postés 99 Statut Membre 1
       
      Oui je pense qu'il y a un programme qui bloque l'ouverture car avant ça marchait
      0
  2. fabul Messages postés 42136 Date d'inscription   Statut Modérateur Dernière intervention   6 062
     
    Fais un nettoyage avec AdwCleaner

    Installe RegRun Reanimator

    Clic sur "Fix problems".

    Clic sur "Scan windows startup...".

    Coche la case "Use deep level scanning once (For advanced users)".

    Clic sur "Make scan now".

    Clic sur "Fix problems".

    Si il y a plus d'une quinzaine de détections, Prohibited/Suspicious , tu peux me le dire, on procédera différemment.

    Clic-droit dans le milieu de la fenêtre et choisis "Save to file" pour copier le résultat dans un fichier texte.

    Nomme le 1 (tout court), le .txt sera généré automatiquement.

    Clic sur la flèche verte pour passer a l'item suivant, fait comme pour le premier et nomme le 2, et ainsi de suite avec les autres.

    A la fin, clic sur "Exit".

    Poste les résultats contenus dans les fichiers texte dans ton prochain message. (Lire en bas)

    Met un espace d'une ligne entre chaque item détecté pour que ça soit lisible.

    PS:

    Si l'ouverture des document txt ne fonctionne pas , poste les sur Cjoint et donne nous les lien Cjoint.
    0
    1. yazid20 Messages postés 99 Statut Membre 1
       
      Ok je vais le faire maintenant :)
      Merci :)
      0
  3. yazid20 Messages postés 99 Statut Membre 1
     
    Voilà

    Item Name: Windows Live{87,0,105,0,110,0,100,0,111,0,119,0,115,0,32,0,76,0,105,0,118,0,101,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0(512)}
    Author:
    Related File: C:\Users\Cherkaoui\AppData\Roaming\Windows Live\vmgyorhygb.exe
    Type: Zero Access Rootkit

    Item Name: {0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0(512)}
    Author:
    Related File:
    Type: Zero Access Rootkit

    Item Name: Windows Update Installer
    Author:
    Current Setting: C:\USERS\CHERKAOUI\APPDATA\ROAMING\WINDOWSUPDATE\UPDATER.EXE
    Type: Registry Run

    Item Name: DownSave
    Author:
    Current Setting: C:\PROGRAMDATA\DOWNSAVE\
    Type: Unwanted Software Files

    Item Name: RegularDeals
    Author:
    Current Setting: C:\PROGRAMDATA\REGULARDEALS\
    Type: Unwanted Software Files

    Item Name: netcut.exe
    Author: Arcai.com
    Related File: C:\PROGRAM FILES\NETCUT\NETCUT.EXE
    Type: Running Processes

    Item Name: shell
    Author: Unknown
    Related File: C:\Users\Cherkaoui\AppData\Roaming\WindowsUpdate\MSupdate.exe,explorer.exe,C:\Users\Cherkaoui\AppData\Roaming\Update\MSupdate.exe
    Type: User Shell

    Item Name: Windows Live
    Author: Unknown
    Related File: C:\USERS\CHERKAOUI\APPDATA\ROAMING\WINDOWS LIVE\VMGYORHYGB.EXE
    Type: Explorer Run

    Item Name: 2484766543
    Author:
    Related File: C:\PROGRA~2\msfpaittk.exe
    Type: Explorer Run

    Item Name: taskman
    Author: Microsoft Corporation
    Related File: C:\USERS\CHERKAOUI\APPDATA\ROAMING\WINDOWSUPDATE\MSUPDATE.EXE
    Type: Winlogon System

    Item Name: XFDriver
    Author:
    Current Setting: \??\C:\Program Files\Xfire2\XFDriver.sys
    Type: Drivers

    Item Name: Windows Live Installer
    Author:
    Current Setting: C:\USERS\CHERKAOUI\APPDATA\ROAMING\WINDOWSUPDATE\LIVE.EXE
    Type: Registry Run

    Item Name: Windows Update Manager
    Author:
    Current Setting: C:\USERS\CHERKAOUI\APPDATA\ROAMING\WINDOWSUPDATE\MSUPDATE.EXE
    Type: Registry Run

    Item Name: c731200
    Author:
    Current Setting: C:\USERS\CHERKAOUI\APPDATA\ROAMING\C731200
    Type: Detected using Heuristic Algorithm

    Item Name: VHDMP.SYS
    Author:
    Current Setting: C:\WINDOWS\SYSTEM32\DRIVERS\VHDMP.SYS
    Type: Detected using Heuristic Algorithm

    Item Name: adwcleaner_4.205.exe
    Author:
    Related File: C:\USERS\CHERKAOUI\DOWNLOADS\ADWCLEANER_4.205.EXE
    Type: Running Processes

    Item Name: RtVOsd.exe
    Author: Realtek Semiconductor Corp.
    Related File: C:\PROGRAM FILES\REALTEK\RTVOSD\RTVOSD.EXE
    Type: Running Processes

    Item Name: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Snapfish.lnk
    Author:
    Current Setting: https://www8.hp.com/fr/fr/home.html
    Type: Internet Shortcuts
    0
  4. fabul Messages postés 42136 Date d'inscription   Statut Modérateur Dernière intervention   6 062
     
    Recommence l'analyse et choisis False positive pour ceux la ->

    Item Name: netcut.exe
    Author: Arcai.com
    Related File: C:\PROGRAM FILES\NETCUT\NETCUT.EXE
    Type: Running Processes

    Item Name: XFDriver
    Author:
    Current Setting: \??\C:\Program Files\Xfire2\XFDriver.sys
    Type: Drivers

    Item Name: VHDMP.SYS
    Author:
    Current Setting: C:\WINDOWS\SYSTEM32\DRIVERS\VHDMP.SYS
    Type: Detected using Heuristic Algorithm

    Item Name: adwcleaner_4.205.exe
    Author:
    Related File: C:\USERS\CHERKAOUI\DOWNLOADS\ADWCLEANER_4.205.EXE
    Type: Running Processes

    Item Name: RtVOsd.exe
    Author: Realtek Semiconductor Corp.
    Related File: C:\PROGRAM FILES\REALTEK\RTVOSD\RTVOSD.EXE
    Type: Running Processes

    Item Name: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Snapfish.lnk
    Author:
    Current Setting: HTTP://REDIRECT.HP.COM/SVS/RDR?TYPE=4&TP=ONLINESVS&S=SNAPFISH&PF=CNNB&LOCALE=FR_FR&BD=ALL&C=104
    Type: Internet Shortcuts

    Choisis Get it out -> Delete pour tous les autres.

    Clic Reboot a la fin et accepte pour redémarrer le PC.

    Au redémarrage, il y aura peut être une autre analyse, note ce qui reste comme tu viens de faire.
    0

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  6. fabul Messages postés 42136 Date d'inscription   Statut Modérateur Dernière intervention   6 062
     
    Tu a Zero Access Rootkit

    Il faudra surement que tu te crée une clé USB bootable ou un CD de Hiren's boot CD et que tu lance Reanimator a partir du Mini Windows XP de Hiren's boot CD.

    https://forums.commentcamarche.net/forum/affich-37585754-hiren-boot-cd-tutoriel

    Lance Reanimator dans Program Files -> Greatis -> Reanimator

    Supprime Zero Access Rootkit
    0
    1. yazid20 Messages postés 99 Statut Membre 1
       
      J'ai pas compris^^
      Je fais quoi maintenant?
      0
    2. fabul Messages postés 42136 Date d'inscription   Statut Modérateur Dernière intervention   6 062
       
      Commence par faire ce que j'ai dit la: https://forums.commentcamarche.net/forum/affich-32040449-quelques-programmes-ne-s-ouvrent-plus#6

      Ensuite,

      Tu va devoir te créer un CD bootable de Hiren's boot CD

      Booter sur le CD

      Entrer dans le mini Windows XP de Hiren's boot CD.

      Trouver Reanimator dans Program Files -> Greatis -> Reanimator.exe

      L'exécuter

      Analyser

      Supprimer ça:

      Item Name: Windows Live{87,0,105,0,110,0,100,0,111,0,119,0,115,0,32,0,76,0,105,0,118,0,101,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0(512)}
      Author:
      Related File: C:\Users\Cherkaoui\AppData\Roaming\Windows Live\vmgyorhygb.exe
      Type: Zero Access Rootkit


      Item Name: {0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0(512)}
      Author:
      Related File:
      Type: Zero Access Rootkit
      0
    3. yazid20 Messages postés 99 Statut Membre 1
       
      Tu as TeamViewer car je comprends pas trop^^
      0
    4. fabul Messages postés 42136 Date d'inscription   Statut Modérateur Dernière intervention   6 062
       
      Non.

      Et tu doit te débrouiller un peu, tu est dans une situation critique.

      Si tu ne veux pas être pris pour formater, tu va devoir faire ça comme un grand....
      0
    5. yazid20 Messages postés 99 Statut Membre 1
       
      J'ai pas de CD maintenant
      0

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