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MKV on Panasonic

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CarnivorGames Posted messages 54 Registration date   Status Member Last intervention   -  
ognu Posted messages 1711 Status Member -
Hello, I have had my Panasonic television for a year now and I usually connect my Western Digital NTFS external hard drive via USB 3.0 to watch MKV files.
Everything was working perfectly until yesterday. When I clicked on the MKV file in question, the TV indicated "unsupported file". I then tried with an AVI but nothing worked except for music and photos.
I then checked the version and noticed that an update had been made the day before. I understood that this was the source of the problem, so I downloaded the previous version to my computer, which I then wanted to install on my TV, but it wouldn't allow it since it detected that it was an older version...
My question is: Is there a possible downgrade or do you have another solution?
Thank you in advance for your responses!

1 answer

  1.
    ognu Posted messages 1711 Status Member 139
     
    Hi!

    There is a menu for factory reset on Panasonic devices. I don't know your model, but I'm sure such a mode exists on yours.

    --
    Never put off till tomorrow what you can do today.
    Abraham Lincoln
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    1. CarnivorGames Posted messages 54 Registration date   Status Member Last intervention   80
       
      Thank you for your response, but I'm wondering if a factory reset reinstalls an old version! I will try that and keep you updated!
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    2. CarnivorGames Posted messages 54 Registration date   Status Member Last intervention   80
       
      It worked!! Thank you very much for your help!
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    3. ognu Posted messages 1711 Status Member 139
       
      With pleasure!
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