rollim
Messages postés6Date d'inscriptionsamedi 8 février 2014StatutMembreDernière intervention21 février 2015
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Modifié par baladur13 le 21/02/2015 à 10:16
rollim
Messages postés6Date d'inscriptionsamedi 8 février 2014StatutMembreDernière intervention21 février 2015
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21 févr. 2015 à 11:57
Bonjour,
ce matin blocage d'internet explorer,impossible à restaurer.
À la fermeture du programme fenêtre de norton
(images rendues cliquables et s'ouvrant dans un nouvel onglet par la modération CCM) Norton m'affiche cela dans le bloc notes:
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00430043, pid=5036, tid=5304
#
# JRE version: 7.0_13-b20
# Java VM: Java HotSpot(TM) Client VM (23.7-b01 mixed mode, sharing windows-x86 )
# Problematic frame:
# C 0x00430043
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# https://bugreport.java.com/bugreport/crash.jsp #
--------------- T H R E A D ---------------
Current thread (0x00a38800): VMThread [stack: 0x00a90000,0x00ae0000] [id=5304]
Instructions: (pc=0x00430043)
0x00430023:
[error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xc0000005]
Register to memory mapping:
EAX=
[error occurred during error reporting (printing register info), id 0xc0000005]
Stack: [0x00a90000,0x00ae0000], sp=0x00adf1b0, free space=316k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x00430043
V [jvm.dll+0x640dd]
V [jvm.dll+0x69e6c]
V [jvm.dll+0x64507]
V [jvm.dll+0x6ae72]
V [jvm.dll+0x624b3]
V [jvm.dll+0x177326]
V [jvm.dll+0x14f475]
V [jvm.dll+0x14e5de]
V [jvm.dll+0x14e967]
V [jvm.dll+0x14ee32]
V [jvm.dll+0x17ee89]
C [msvcr100.dll+0x5c6de] endthreadex+0x3a
C [msvcr100.dll+0x5c788] endthreadex+0xe4
C [kernel32.dll+0x133aa] BaseThreadInitThunk+0x12
C [ntdll.dll+0x39ef2] RtlInitializeExceptionChain+0x63
C [ntdll.dll+0x39ec5] RtlInitializeExceptionChain+0x36
VM_Operation (0x0581e4a4): GenCollectForAllocation, mode: safepoint, requested by thread 0x04e71c00
VM Mutex/Monitor currently owned by a thread: ([mutex/lock_event])
[0x0093a988] Threads_lock - owner thread: 0x00a38800
[0x0093ad98] Heap_lock - owner thread: 0x04e71c00
Heap
def new generation total 5056K, used 4544K [0x24390000, 0x24900000, 0x298e0000)
eden space 4544K, 100% used [0x24390000, 0x24800000, 0x24800000)
from space 512K, 0% used [0x24800000, 0x24800000, 0x24880000)
to space 512K, 47% used [0x24880000, 0x248bc9a8, 0x24900000)
tenured generation total 10944K, used 2043K [0x298e0000, 0x2a390000, 0x34390000)
the space 10944K, 18% used [0x298e0000, 0x29adec98, 0x29adee00, 0x2a390000)
compacting perm gen total 12288K, used 4428K [0x34390000, 0x34f90000, 0x38390000)
the space 12288K, 36% used [0x34390000, 0x347e3370, 0x347e3400, 0x34f90000)
ro space 10240K, 42% used [0x38390000, 0x387d1958, 0x387d1a00, 0x38d90000)
rw space 12288K, 54% used [0x38d90000, 0x394125f0, 0x39412600, 0x39990000)
GC Heap History (5 events):
Event: 3.753 GC heap before
{Heap before GC invocations=0 (full 0):
def new generation total 4928K, used 4416K [0x24390000, 0x248e0000, 0x298e0000)
eden space 4416K, 100% used [0x24390000, 0x247e0000, 0x247e0000)
from space 512K, 0% used [0x247e0000, 0x247e0000, 0x24860000)
to space 512K, 0% used [0x24860000, 0x24860000, 0x248e0000)
tenured generation total 10944K, used 0K [0x298e0000, 0x2a390000, 0x34390000)
the space 10944K, 0% used [0x298e0000, 0x298e0000, 0x298e0200, 0x2a390000)
compacting perm gen total 12288K, used 2519K [0x34390000, 0x34f90000, 0x38390000)
the space 12288K, 20% used [0x34390000, 0x34605cf0, 0x34605e00, 0x34f90000)
ro space 10240K, 42% used [0x38390000, 0x387d1958, 0x387d1a00, 0x38d90000)
rw space 12288K, 54% used [0x38d90000, 0x394125f0, 0x39412600, 0x39990000)
Event: 3.785 GC heap after
Heap after GC invocations=1 (full 0):
def new generation total 4928K, used 512K [0x24390000, 0x248e0000, 0x298e0000)
eden space 4416K, 0% used [0x24390000, 0x24390000, 0x247e0000)
from space 512K, 100% used [0x24860000, 0x248e0000, 0x248e0000)
to space 512K, 0% used [0x247e0000, 0x247e0000, 0x24860000)
tenured generation total 10944K, used 563K [0x298e0000, 0x2a390000, 0x34390000)
the space 10944K, 5% used [0x298e0000, 0x2996ccd0, 0x2996ce00, 0x2a390000)
compacting perm gen total 12288K, used 2519K [0x34390000, 0x34f90000, 0x38390000)
the space 12288K, 20% used [0x34390000, 0x34605cf0, 0x34605e00, 0x34f90000)
ro space 10240K, 42% used [0x38390000, 0x387d1958, 0x387d1a00, 0x38d90000)
rw space 12288K, 54% used [0x38d90000, 0x394125f0, 0x39412600, 0x39990000)
}
Event: 15.348 GC heap before
{Heap before GC invocations=1 (full 0):
def new generation total 4928K, used 4265K [0x24390000, 0x248e0000, 0x298e0000)
eden space 4416K, 84% used [0x24390000, 0x2473a640, 0x247e0000)
from space 512K, 100% used [0x24860000, 0x248e0000, 0x248e0000)
to space 512K, 0% used [0x247e0000, 0x247e0000, 0x24860000)
tenured generation total 10944K, used 563K [0x298e0000, 0x2a390000, 0x34390000)
the space 10944K, 5% used [0x298e0000, 0x2996ccd0, 0x2996ce00, 0x2a390000)
compacting perm gen total 12288K, used 3658K [0x34390000, 0x34f90000, 0x38390000)
the space 12288K, 29% used [0x34390000, 0x347228b0, 0x34722a00, 0x34f90000)
ro space 10240K, 42% used [0x38390000, 0x387d1958, 0x387d1a00, 0x38d90000)
rw space 12288K, 54% used [0x38d90000, 0x394125f0, 0x39412600, 0x39990000)
Event: 15.425 GC heap after
Heap after GC invocations=2 (full 1):
def new generation total 5056K, used 0K [0x24390000, 0x24900000, 0x298e0000)
eden space 4544K, 0% used [0x24390000, 0x24390000, 0x24800000)
from space 512K, 0% used [0x24800000, 0x24800000, 0x24880000)
to space 512K, 0% used [0x24880000, 0x24880000, 0x24900000)
tenured generation total 10944K, used 2043K [0x298e0000, 0x2a390000, 0x34390000)
the space 10944K, 18% used [0x298e0000, 0x29adec98, 0x29adee00, 0x2a390000)
compacting perm gen total 12288K, used 3658K [0x34390000, 0x34f90000, 0x38390000)
the space 12288K, 29% used [0x34390000, 0x347228b0, 0x34722a00, 0x34f90000)
ro space 10240K, 42% used [0x38390000, 0x387d1958, 0x387d1a00, 0x38d90000)
rw space 12288K, 54% used [0x38d90000, 0x394125f0, 0x39412600, 0x39990000)
}
Event: 32.010 GC heap before
{Heap before GC invocations=2 (full 1):
def new generation total 5056K, used 4544K [0x24390000, 0x24900000, 0x298e0000)
eden space 4544K, 100% used [0x24390000, 0x24800000, 0x24800000)
from space 512K, 0% used [0x24800000, 0x24800000, 0x24880000)
to space 512K, 0% used [0x24880000, 0x24880000, 0x24900000)
tenured generation total 10944K, used 2043K [0x298e0000, 0x2a390000, 0x34390000)
the space 10944K, 18% used [0x298e0000, 0x29adec98, 0x29adee00, 0x2a390000)
compacting perm gen total 12288K, used 4428K [0x34390000, 0x34f90000, 0x38390000)
the space 12288K, 36% used [0x34390000, 0x347e3370, 0x347e3400, 0x34f90000)
ro space 10240K, 42% used [0x38390000, 0x387d1958, 0x387d1a00, 0x38d90000)
rw space 12288K, 54% used [0x38d90000, 0x394125f0, 0x39412600, 0x39990000)
Deoptimization events (0 events):
No events
Internal exceptions (10 events):
Event: 15.433 Thread 0x04e78c00 Threw 0x243f03d8 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 15.468 Thread 0x04e78c00 Threw 0x24407948 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 15.468 Thread 0x04e78c00 Threw 0x24407bc0 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 15.468 Thread 0x04e78c00 Threw 0x24407e38 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 15.469 Thread 0x04e78c00 Threw 0x24409e48 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 24.872 Thread 0x04e75800 Threw 0x24467b78 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\prims\jni.cpp:742
Event: 24.872 Thread 0x04e75800 Threw 0x24467eb8 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\runtime\reflection.cpp:1039
Event: 30.992 Thread 0x04e71c00 Threw 0x24474918 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\classfile\systemDictionary.cpp:179
Event: 30.992 Thread 0x04e71c00 Threw 0x24474d68 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 30.992 Thread 0x04e71c00 Threw 0x24475098 at C:\jdk7u2_32P\jdk7u13_2932_new\hotspot\src\share\vm\prims\jvm.cpp:1166
Events (10 events):
Event: 31.952 loading class 0x073cb6e8 done
Event: 31.952 loading class 0x073cb560 done
Event: 31.952 loading class 0x073cb838 done
Event: 31.956 loading class 0x07389740
Event: 31.986 loading class 0x07389740 done
Event: 32.004 loading class 0x04e0f760
Event: 32.007 loading class 0x04e0f760 done
Event: 32.007 loading class 0x04e151d8
Event: 32.008 loading class 0x04e151d8 done
Event: 32.010 Executing VM operation: GenCollectForAllocation
vm_info: Java HotSpot(TM) Client VM (23.7-b01) for windows-x86 JRE (1.7.0_13-b20), built on Jan 30 2013 10:03:58 by "java_re" with unknown MS VC++:1600
time: Thu Nov 21 08:12:30 2013
elapsed time: 32 seconds
J'ai fait les mises a jour Norton mais le problème subsiste.
Quelq'un sait-il par ou commencer?
Merci d'avance.
NitroDriver
Messages postés50Date d'inscriptiondimanche 4 janvier 2015StatutMembreDernière intervention 6 mai 20162 21 févr. 2015 à 10:17
Bonjour,
Tu as une version de java ancienne.
Va sur le site de java https://www.java.com/fr/ et installe le programme.
Exécute-le puis installe.
Cela corrigera les nombreuses failles de ton ancien java.
Fais une petite analyse de Norton.
NitroDriver
Messages postés50Date d'inscriptiondimanche 4 janvier 2015StatutMembreDernière intervention 6 mai 20162 21 févr. 2015 à 10:21
Dernière chose,
Selon tes rapports, tu as reçu une attaque d'un virus qui est venu à cause d'un faille de ton java.
Norton à bloqué l'installation d'un programme ( je crois que c'était un ransomware )
rollim
Messages postés6Date d'inscriptionsamedi 8 février 2014StatutMembreDernière intervention21 février 2015 21 févr. 2015 à 10:27
Merci de ta réponse rapide,
mais comment se rendre sur le net sans explorer, je n'ai pas d'autre navigateur.
Je poste depuis un autre ordinateur.
NitroDriver
Messages postés50Date d'inscriptiondimanche 4 janvier 2015StatutMembreDernière intervention 6 mai 20162 21 févr. 2015 à 10:53
Re-Bonjour,
Si tu postes depuis un autre ordi, enregistre le setup Java depuis le PC d'où tu écris et transfère le a l'aide d'un clé USB. Exécuté le depuis l'ordi avec le problème
