Computer is on but the screen remains in sleep mode

Catherine79220 Posted messages 3 Status Membre -  
tribun Posted messages 64900 Registration date   Status Membre Last intervention   -
Hello,

Here is my problem:
My computer starts up correctly, I can hear Windows booting, but the screen goes to sleep.
I tried to boot in safe mode and it works fine there.
I attempted to perform a system restore but I no longer have any restore points!!
Help!! Can anyone assist me???

Thank you for your response.

1 réponse

tribun Posted messages 64900 Registration date   Status Membre Last intervention   12 684
 
Hello.
In safe mode, go to Control Panel and Power Options, click on Change advanced power settings.
See what is mentioned on > Put the computer to sleep.

--
Who loves instruction! find the knowledge that comes from reflection!
P.S. Frequently create a restore point! it solves quite a few problems.
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Catherine79220 Posted messages 3 Status Membre
 
Thank you for your response!!! I don't have the power management menu.
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Catherine79220 Posted messages 3 Status Membre
 
I just updated in the personalization screensaver, I set it to never.
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tribun Posted messages 64900 Registration date   Status Membre Last intervention   12 684 > Catherine79220 Posted messages 3 Status Membre
 
It's in the >> Power Options <<
And by setting >> Never <<, do you notice any changes?
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