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Computer is on but the screen remains in sleep mode

Catherine79220 Posted messages 3 Status Member -  
tribun Posted messages 64900 Registration date   Status Member Last intervention   -
Hello,

Here is my problem:
My computer starts up correctly, I can hear Windows booting, but the screen goes to sleep.
I tried to boot in safe mode and it works fine there.
I attempted to perform a system restore but I no longer have any restore points!!
Help!! Can anyone assist me???

Thank you for your response.

1 answer

  1.
    tribun Posted messages 64900 Registration date   Status Member Last intervention   12 687
     
    Hello.
    In safe mode, go to Control Panel and Power Options, click on Change advanced power settings.
    See what is mentioned on > Put the computer to sleep.

    --
    Who loves instruction! find the knowledge that comes from reflection!
    P.S. Frequently create a restore point! it solves quite a few problems.
    2
    1. Catherine79220 Posted messages 3 Status Member
       
      Thank you for your response!!! I don't have the power management menu.
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    2. Catherine79220 Posted messages 3 Status Member
       
      I just updated in the personalization screensaver, I set it to never.
      0
      1. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 687 > Catherine79220 Posted messages 3 Status Member
         
        It's in the >> Power Options <<
        And by setting >> Never <<, do you notice any changes?
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