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Strong 7415 HD demodulator (fault)

suertu Posted messages 4 Status Member -  
 SergioMarseille -
Hello,

I have a big problem with my strong 7415. At startup, it goes from boot to on and stays stuck there. I can't get it to start. Can anyone help me? Thank you.

Configuration: Mac OS X Snow Leopard (10.6.8) / Safari 5.1.9

12 answers

  2. koaladn
     
    Good evening
    same problem as you on a 7415hd and on a 6410 non-hd
    it must come from them
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    1. Legerm Posted messages 4 Status Member
       
      Same problem with a SRT 6410 tonight.
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      1. Gil > Legerm Posted messages 4 Status Member
         
        The obsolete SD Mpeg 2 demodulators for Tntsat:

        plan their replacement with HD Mpeg 4 models by June for the Canalsat packages, and by the end of 2015 for Tntsat... according to C+

        The current and occasional problems are due to a software update from the C+ group.
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    2. fafa34660 Posted messages 8 Status Member
       
      Good evening, same problem with 7415 HD, what do you think we should do? Contact the hotline tomorrow?
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    3. SergioMarseille
       
      Same problem as you with a 7415 HD,
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    4. strong25 Posted messages 4 Status Member
       
      At my place, everything has been working normally since 10:30 this morning; it was due to Stong.
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  3. virg
     
    same problem as you! I tried to reset but to no avail...
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    1. SergioMarseille
       
      same manipulation, nothing!!!
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    2. SergioMarseille
       
      It's working again.
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  4. fafa34660 Posted messages 8 Status Member
     
    A priori, we all have a problem. Please give your opinion, thank you on how to proceed.
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  6. fafa34660 Posted messages 8 Status Member
     
    same problem also on 6415 strong stuck on ON then 0000 impossible to turn off
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  7. K4yd3e Posted messages 4 Status Member
     
    Hello,

    The same problem since last night, Strong 7415 keeps rebooting constantly ..... (Boot, On, Boot, On ....)

    Has anyone contacted Strong?
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  8. mick22
     
    I sent an email, no response. Apparently, it would be due to an update.
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  9. cafnard
     
    Hello,

    Same issue with the SRT6415 decoder.

    Technical service STRONG unreachable in France, I contacted Luxembourg. The problem does not come from the decoders but from the broadcasters. They are doing their best to resolve the issue.

    Several brands of decoders are affected, and there is nothing we can do on our side. We just have to wait and regularly unplug and plug it back in to see if it works again.
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  10. mick22
     
    It's working again, I just unplugged it. Apparently a update issue.
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    1. Texas-41 Posted messages 14 Registration date   Status Member Last intervention  
       
      Indeed, it's working again!!
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  11. strong25 Posted messages 4 Status Member
     
    At my place too, the outage was from Strong this morning; stores were selling decoders to people under the pretext that they were out of order!!!!!
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  12. suertu Posted messages 4 Status Member
     
    The problem resolved itself. I just turned on my demo and it's working very well. There must have been a bug somewhere.
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  13. fafa34660 Posted messages 8 Status Member
     
    Everything is back in order this morning.
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