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lilou -  
tad42 Posted messages 543 Status Membre -
Hello,
I was a Bouygues customer, and the problem is that from the beginning they didn't understand my request. I had another person who kindly tried to unlock the SIM card, but that's not at all what I asked for. I may have expressed myself poorly because I don't know the exact word, and in the end, I was charged 7 euros and 50 cents. I just wanted to unlock the PUK code of my phone to use my Orange SIM card. Invoice 11044955231214, I was taken advantage of.

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Réponse 1 / 2
poupougne13 Posted messages 43203 Registration date   Status Membre Last intervention   11 049
 
Well... if you explained yourself as well as that... nothing surprising!

--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" alias "nobody"! ;) (°!°)
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Réponse 2 / 2
tad42 Posted messages 543 Status Membre 110
 
Hello,

You just need to call them to ask to unlock your phone and to refund the charges they billed you.
However, they will be closed today...

--
Best regards.
0