BSOD SYSTEM_SERVICE_EXCEPTION
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Bonjour,
j'ai depuis hier soir un gros plantage sur mon windows 8.1 :
Dans l'après midi, je le mets en veille prolongée, m'absentant quelques heures, je le retrouve le soir, termine mon travail (sur une machine virtuelle Linux Mint qui était ouverte en "pause" lors de la veille prolongée) puis éteint l'ordinateur. Je le rallume deux heures plus tard, et là, je suis resté bouche-bé : le PC a redémarré comme s'il venait d equitter la veille prolongée, avec Firefox, ma VM... ouverts, et très lent. J'essaye de quitter ma VM puis firefox, ce qui fonctionne, bien que lent, jusqu'à avoir un bel écran bleu avec "SYSTEM_SERVICE_EXCEPTION" et collecte d'informations.
Le PC redémarre, puis lance une analyse et réparation du disque C... Pensant mon problème résolu, je continue de travailler jusqu'à avoir au bout d'environ 50 minutes un BSOD.
Ce matin, je décide de tenter de corriger ça grâce à ce sujet de discutions :
https://answers.microsoft.com/fr-fr/windows/forum/windows_8-system/ecran-bleu/d60ef47c-ca6e-4819-a204-c8bb43b34e47?page=3#_self
Sauf que, je n'ai aucune de ces mises à jour "KB..." dans mon historique, MAJ qui datent d'un an. J'ai aussi fait des MAJ de tous mes pilotes, carte mère, graphique, ethernet...
Et me voila perdu, car je ne parviens pas à éviter ces blues screens répétitifs au bout d'environ 1 heure d'utilisation....
Je n'ai aucune de ces mises à jours :
KB2778344
2805940
2799494
2790655
2778344
2795944
2803676
Merci pour votre lecture, et dans l'attente de vos réponses, j'éteint mon PC et checkerai sur mon mobile !
j'ai depuis hier soir un gros plantage sur mon windows 8.1 :
Dans l'après midi, je le mets en veille prolongée, m'absentant quelques heures, je le retrouve le soir, termine mon travail (sur une machine virtuelle Linux Mint qui était ouverte en "pause" lors de la veille prolongée) puis éteint l'ordinateur. Je le rallume deux heures plus tard, et là, je suis resté bouche-bé : le PC a redémarré comme s'il venait d equitter la veille prolongée, avec Firefox, ma VM... ouverts, et très lent. J'essaye de quitter ma VM puis firefox, ce qui fonctionne, bien que lent, jusqu'à avoir un bel écran bleu avec "SYSTEM_SERVICE_EXCEPTION" et collecte d'informations.
Le PC redémarre, puis lance une analyse et réparation du disque C... Pensant mon problème résolu, je continue de travailler jusqu'à avoir au bout d'environ 50 minutes un BSOD.
Ce matin, je décide de tenter de corriger ça grâce à ce sujet de discutions :
https://answers.microsoft.com/fr-fr/windows/forum/windows_8-system/ecran-bleu/d60ef47c-ca6e-4819-a204-c8bb43b34e47?page=3#_self
Sauf que, je n'ai aucune de ces mises à jour "KB..." dans mon historique, MAJ qui datent d'un an. J'ai aussi fait des MAJ de tous mes pilotes, carte mère, graphique, ethernet...
Et me voila perdu, car je ne parviens pas à éviter ces blues screens répétitifs au bout d'environ 1 heure d'utilisation....
Je n'ai aucune de ces mises à jours :
KB2778344
2805940
2799494
2790655
2778344
2795944
2803676
Merci pour votre lecture, et dans l'attente de vos réponses, j'éteint mon PC et checkerai sur mon mobile !
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1 réponse
Je viens de voir qu'on pouvait poster des rapport avec un logiciel nommé "whocrashed" donc le voici avec mes plantages récents :
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Mon 22/12/2014 12:50:44 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122214-36031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800DABE92E0, 0xFFFFD0014628B810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 22/12/2014 12:50:44 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800DABE92E0, 0xFFFFD0014628B810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 22/12/2014 11:50:34 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122214-32406-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF802CD05C2E0, 0xFFFFD000B2505810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 22/12/2014 10:50:44 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122214-40937-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800936022E0, 0xFFFFD0014CCDD810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 21/12/2014 23:50:16 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122214-28484-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8032F5C9120, 0xFFFFD000D1F11810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 21/12/2014 22:50:11 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122114-26156-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800615CA120, 0xFFFFD00020C37810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 21/12/2014 21:26:50 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122114-44453-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
Bugcheck code: 0xC000021A (0xFFFFC000BB801010, 0x0, 0x0, 0x0)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Mon 22/12/2014 12:50:44 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122214-36031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800DABE92E0, 0xFFFFD0014628B810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 22/12/2014 12:50:44 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800DABE92E0, 0xFFFFD0014628B810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 22/12/2014 11:50:34 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122214-32406-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF802CD05C2E0, 0xFFFFD000B2505810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 22/12/2014 10:50:44 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122214-40937-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x150AA0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800936022E0, 0xFFFFD0014CCDD810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 21/12/2014 23:50:16 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122214-28484-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8032F5C9120, 0xFFFFD000D1F11810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 21/12/2014 22:50:11 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122114-26156-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800615CA120, 0xFFFFD00020C37810, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 21/12/2014 21:26:50 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\122114-44453-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F1A0)
Bugcheck code: 0xC000021A (0xFFFFC000BB801010, 0x0, 0x0, 0x0)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.