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Instagram: Story import failed

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poporal Posted messages 489 Registration date   Status Membre Last intervention   -  
 Emrekoc92i -
Hello,

I can no longer send videos on Instagram with my phone ;(

The blue progress bar stops loading for 2 minutes, and then it says
  • Upload failed ** with a cross and a circle with an arrow to retry. Even trying again doesn’t work ;(


Thank you for your help!



Configuration: Samsung Galaxy S3 / Chrome 39.0.2171.93

2 réponses

Réponse 1 / 2
Anonymous user
 
Good evening,

(1) Check that you are connected to the Internet and that you have enough space on your phone for new photos. Try again.

(2) Clear the Instagram cache: Settings\More\Application Manager\Instagram\Delete data (+Clear cache). Try again.

(3) Reinstall the app.

Note: try to reconnect at each step.

If after checking these points you still have the issue, then it probably comes from Instagram's own servers. A quick look at their Twitter account should confirm whether or not there is an outage.

50
EM
 
It works for me. I deleted some photos and cleared the cache.
Thank you.
1
Emrekoc92i
 
Good evening everyone, I have the same problem but it says "waiting for a better connection" for me... help me, it does this even when I am right next to the modem.
1