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Printing issue

19511952 Posted messages 1 Status Member -  
dede74000 Posted messages 26996 Registration date   Status Contributor Last intervention   -
Hello,
I just installed the driver for my Canon MF 4320d printer on a new iMac.
When trying to launch my first print, I get this error message.
"No destination has been added to (Destination List)

Can you help me?
Thank you.

1 answer

  1.
    dede74000 Posted messages 26996 Registration date   Status Contributor Last intervention   5 370
     
    Hello,

    Is the installed driver compatible with the OS of this new Mac? Downloaded from the manufacturer's website?
    After installation and restarting the Mac, has the printer configuration been done through the Apple menu/system preferences/printer?

    --
    When it's urgent, it's already too late (Talleyrand)
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    1. 19511952
       
      I downloaded the driver from Canon's website for this printer model and I completed the setup?
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    2. djedje70000 Posted messages 1 Registration date   Status Member Last intervention  
       
      Hello,

      I have the same problem with my Canon MF8350 Cdn, it gives me the same error message.... "No destination has been added to (Destination List)''
      I restarted my Mac but it won't print, it seems like it wants to send a fax instead of printing, thank you for your help.
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    3. dede74000 Posted messages 26996 Registration date   Status Contributor Last intervention   5 370
       
      Hello,

      On which Mac, with which OS? It's important to be clear and precise in stating a problem; we are not mind readers.

      You need to go to this page and download the printer and scanner drivers.
      Once the files are on the Mac's desktop, double-click to open them individually and install.
      You are asked to restart the Mac, so please do that.
      Then, open System Preferences from the Apple menu/Printers and add the printer.
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      1. djedje70000 > dede74000 Posted messages 26996 Registration date   Status Contributor Last intervention  
         
        Hello,
        it's a 15-inch MacBook Pro with OS X 10.9.5
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    4. dede74000 Posted messages 26996 Registration date   Status Contributor Last intervention   5 370
       
      Whatever the model, it's the OS X that matters in choosing the driver, so click on the blue link above and, in the dropdown menu, select "Mac OS X Mavericks (10.9)"

      So, download the three files from this page.
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