Call does not connect

arletty03 -  
 TAG -
Hello and thank you: I regularly call my father who is in Paris from my landline (04.70...) using my SFR box. The number beginning with 01 is with Orange without a box.
Upon my return from vacation, I received this message: hello followed by “il servizio non è attivo etc.” in Italian. After repeating this message, I got a busy tone.
Neither SFR nor Orange can explain what is happening.
I should add that I had a neighbor who is also with SFR make the call, and it didn't go through either, with the same message. However, calls from a 01 SFR number go through in the Paris region.
Can you help me? I would be very grateful.

2 answers

  1. oussamaDeToulouse Posted messages 64 Status Member 4
     
    Have you restarted your box?
    0
    1. arletty03
       
      I just did it. No result...
      0
  2. TAG
     
    Hello,
    I have the same problem, did you find a solution?
    0