ATM configuration issue
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BlaB28
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brupala Posted messages 111140 Registration date Status Member Last intervention -
brupala Posted messages 111140 Registration date Status Member Last intervention -
Hello,
I changed my Livebox 1 today to replace it with a Livebox 2.
To configure it, I type 192.168.1.1 in Google Chrome (so I am exactly what the installation manual of the box indicates) I enter the default credentials (admin; admin) and in the "configuration" menu, after entering my Internet credentials, I get the following message:
"ATM Configuration"
Your ADSL line is synchronized, but it is not configured correctly. Try refreshing the connection. If the problem persists, please contact Orange customer service.
So now I have no Internet connection at all.
Obviously I already searched the net for a possible answer, many people have the same problem but not a single solution ...
Is there a solution to this problem or should I just switch ISP and never set foot with Orange again ??
Thanks in advance ;)
See you later
Configuration: Windows / Chrome 36.0.1985.143
I changed my Livebox 1 today to replace it with a Livebox 2.
To configure it, I type 192.168.1.1 in Google Chrome (so I am exactly what the installation manual of the box indicates) I enter the default credentials (admin; admin) and in the "configuration" menu, after entering my Internet credentials, I get the following message:
"ATM Configuration"
Your ADSL line is synchronized, but it is not configured correctly. Try refreshing the connection. If the problem persists, please contact Orange customer service.
So now I have no Internet connection at all.
Obviously I already searched the net for a possible answer, many people have the same problem but not a single solution ...
Is there a solution to this problem or should I just switch ISP and never set foot with Orange again ??
Thanks in advance ;)
See you later
Configuration: Windows / Chrome 36.0.1985.143
2 answers
-
See with Orange as the message indicates. Impossible for us to help you. It’s probably an account/ID/password issue.
--
We help a hungry person more by teaching him to fish than by giving him a fish. -
Hello,
also:
https://assistance.orange.fr/livebox-modem/toutes-les-livebox-et-modems/installer-et-utiliser/brancher-ou-debrancher-votre-livebox-modem/livebox-2-installer_20946-21396#2
your FTI/.... username and password.:
http://www.degroupnews.com/galerie-D-58-6076.htm
these aren’t ATM settings, but well, it’s a Livebox.....
if it doesn’t work, do a factory reset using the button and start over.
and ... There you have it!
