Impossible de télécharger le pilote de ma carte graphique.
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flamby94
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88
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58 réponses
re
ok, tu n'as pas vu ce qui était inscrit quand tu as eu l'écran bleu?
regarde si tu peux démarrer le pc en mode sans échec avec prise en charge de réseau et s'il ne plante pas
https://www.commentcamarche.net/informatique/windows/113-demarrer-windows-10-en-mode-sans-echec/#demarrer-en-mode-sans-echec-avec-windows-7-vista-et-xp
merci
@+
ok, tu n'as pas vu ce qui était inscrit quand tu as eu l'écran bleu?
regarde si tu peux démarrer le pc en mode sans échec avec prise en charge de réseau et s'il ne plante pas
https://www.commentcamarche.net/informatique/windows/113-demarrer-windows-10-en-mode-sans-echec/#demarrer-en-mode-sans-echec-avec-windows-7-vista-et-xp
merci
@+
Je peut utiliser mon pc même sans le mode sans échec l'écran bleu ne survient pas au démarrage mais des fois seulement quand je suis sur un navigateur, voici une photo de l'écran bleu : 
Vous n’avez pas trouvé la réponse que vous recherchez ?
Posez votre question
re
ok, télécharge et exécute whocrashed, puis poste le rapport via 1 copier/coller
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
ps: exécute le en tant qu'administrateur (clic droit)
merci
@+
ok, télécharge et exécute whocrashed, puis poste le rapport via 1 copier/coller
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
ps: exécute le en tant qu'administrateur (clic droit)
merci
@+
Voici le rapport qui a été générer après l'analyse :
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 29/07/2014 10:06:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072914-26473-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F308DBB, 0xFFFFF88002B07228, 0xFFFFF88002B06A80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Tue 29/07/2014 10:06:05 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8800F308DBB, 0xFFFFF88002B07228, 0xFFFFF88002B06A80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
On Mon 28/07/2014 10:41:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072814-20061-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F2F9DBB, 0xFFFFF880093AE228, 0xFFFFF880093ADA80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Mon 21/07/2014 13:10:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072114-26457-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F503DBB, 0xFFFFF880009CC228, 0xFFFFF880009CBA80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Wed 09/07/2014 18:12:12 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070914-17487-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F51CDBB, 0xFFFFF880085C1228, 0xFFFFF880085C0A80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 29/07/2014 10:06:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072914-26473-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F308DBB, 0xFFFFF88002B07228, 0xFFFFF88002B06A80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Tue 29/07/2014 10:06:05 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8800F308DBB, 0xFFFFF88002B07228, 0xFFFFF88002B06A80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
On Mon 28/07/2014 10:41:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072814-20061-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F2F9DBB, 0xFFFFF880093AE228, 0xFFFFF880093ADA80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Mon 21/07/2014 13:10:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072114-26457-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F503DBB, 0xFFFFF880009CC228, 0xFFFFF880009CBA80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Wed 09/07/2014 18:12:12 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070914-17487-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0xC7DBB)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800F51CDBB, 0xFFFFF880085C1228, 0xFFFFF880085C0A80)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
re
oui, c'est bien le pilote graphique qui pose problème
regarde dans le gestionnaire de périphériques si tu n'as pas de ? où /!\ jaune
donne moi aussi la marque et le modèle de ton pc
fait aussi 1 recherche manuelle des mises a jour et installe les s'il y en a
merci
@+
oui, c'est bien le pilote graphique qui pose problème
regarde dans le gestionnaire de périphériques si tu n'as pas de ? où /!\ jaune
donne moi aussi la marque et le modèle de ton pc
fait aussi 1 recherche manuelle des mises a jour et installe les s'il y en a
merci
@+
Non il n'y a pas de ? ou de /!\ , mon pc est une config donc il n'a pas de marque et pour la recherche manuel des mise a jour si tu parle de celle de windows les mise a jour ont toute été faite.
re
pour la recherche manuel des mise a jour si tu parle de celle de windows les mise a jour ont toute été faite.
vérifie quand même s'il te plaît
ensuite, fait 1 clic droit sur le périphérique de ta carte graphique et choisis "mettre a jour le pilote"
donne moi aussi l'identifiant de la carte graphique
https://www.commentcamarche.net/faq/35597-trouver-le-numero-d-identification-d-un-peripherique
merci
@+
pour la recherche manuel des mise a jour si tu parle de celle de windows les mise a jour ont toute été faite.
vérifie quand même s'il te plaît
ensuite, fait 1 clic droit sur le périphérique de ta carte graphique et choisis "mettre a jour le pilote"
donne moi aussi l'identifiant de la carte graphique
https://www.commentcamarche.net/faq/35597-trouver-le-numero-d-identification-d-un-peripherique
merci
@+
J'ai vérifier et il n'y a aucune mise a jour windows, voici l'identifiant de ma carte graphique : PCI\VEN_1002&DEV_6798&SUBSYS_3001174B&REV_00
et lorsque je fais clique droit sur ma carte graphique et mettre a jour le pilote, windows ne trouve aucun pilote plus récent que celui déjà installer. Du coup je dois installer un pilote moins récent ? Comment désinstaller l'ancien pilote ?
re
télécharge ce pilote clique ici
met le sur ton bureau
télécharge 7zip sur ton bureau
le lien https://www.7-zip.org/ (prend le x64)
clique droit sur le pilote téléchargé et choisis 7zip>extraire vers>65871 AMD...
double clic sur le pilote dézippé et exécute AMD CATALYS en tant qu'administrateur (clic droit)
redémarre le pc
dit moi ce que ça donne
merci
@+
le taux de radiation est plus élevé au pôle emploi qu'à Tchernobyl
télécharge ce pilote clique ici
met le sur ton bureau
télécharge 7zip sur ton bureau
le lien https://www.7-zip.org/ (prend le x64)
clique droit sur le pilote téléchargé et choisis 7zip>extraire vers>65871 AMD...
double clic sur le pilote dézippé et exécute AMD CATALYS en tant qu'administrateur (clic droit)
redémarre le pc
dit moi ce que ça donne
merci
@+
le taux de radiation est plus élevé au pôle emploi qu'à Tchernobyl
Ok, mais ça va prendre du temps car ma connexion internet et faible (100 ko/s), je prend le premier pilote ? (le premier c'est celui que j'arrive pas a télécharger)
re
je viens de le télécharger sur mon pc et j'ai pas eu de soucis
c'est quoi le problème quand tu veux le télécharger?
@+
je viens de le télécharger sur mon pc et j'ai pas eu de soucis
c'est quoi le problème quand tu veux le télécharger?
@+
Le téléchargement s'interrompt un peu avant la fin et winrar m'affiche cette erreur : "Fin de l'archive incorrecte"
re
Le téléchargement s'interrompt un peu avant la fin et winrar m'affiche cette erreur : "Fin de l'archive incorrecte"
c'est normal que winrar t'affiche ça puisque le fichier n'est pas "complet"
tu as le même cas de figure avec les 3 pc pour le téléchargement?
@+
Le téléchargement s'interrompt un peu avant la fin et winrar m'affiche cette erreur : "Fin de l'archive incorrecte"
c'est normal que winrar t'affiche ça puisque le fichier n'est pas "complet"
tu as le même cas de figure avec les 3 pc pour le téléchargement?
@+