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Audio and video lag between TV and GamePad

MagicalSkaell Posted messages 123 Status Member -  
ratikuss Posted messages 56 Registration date   Status Member Last intervention   -
Hello,

So recently we got a new TV: It's a Samsung (but I don't know the exact model). It obviously has HDMI, and when I plugged the Wii U into it (via HDMI), I immediately noticed a slight delay between the GamePad and the TV in terms of sound and image. At first I didn't pay too much attention to it, but now it's driving me insane.
I've tried a lot of things, like resetting the enhanced picture settings, I did the same with the sound, I activated Game Mode, but nothing changes.
Also, when we had the old TV, a big, very old Thomson that didn't have HDMI, there was no such delay. Well, maybe a slight image offset, but still, I didn't notice anything.
So, I hope you can help me.

Thanks in advance!

P.S.: The sound is coming from a speaker, but anyway if I switch back to the TV sound, there's the same delay.

1 answer

  1.
    ratikuss Posted messages 56 Registration date   Status Member Last intervention   262
     
    Hi,

    It all depends on your distance from the TV. The sound comes out of your TV and the gamepad at the same moment. The sound from your TV has to travel a longer distance than that from your gamepad; therefore, you will hear the sound from your gamepad before the sound from your television.

    You don't need to have sound on both devices if the sounds are identical (e.g., dual screens in Mario 3D World). However, in the case where the gamepad is used as the only screen or as a support (e.g., in ZOMBI U or a mini-game in Nintendoland), you won't notice any delay since the sounds are different.

    So, to conclude, it's normal.
    @+
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    1. MagicalSkaell Posted messages 123 Status Member 9
       
      It's definitely not that because I placed the GamePad next to the TV and I noticed that the lag is still there. But it's not just the sound, it's also the picture!
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    2. ratikuss Posted messages 56 Registration date   Status Member Last intervention   262
       
      And if you connect your Wii U with something other than HDMI to your TV (YUV, component, etc.), does it work too?
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    3. MagicalSkaell Posted messages 123 Status Member 9
       
      Well, I used the old AV cables from the old Wii, and the gap is still there.
      I also tried all the HDMI ports, but it's still there.
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    4. MagicalSkaell Posted messages 123 Status Member 9
       
      Please? I still have the problem.
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    5. ratikuss Posted messages 56 Registration date   Status Member Last intervention   262
       
      According to all your tests, it appears that the problem comes from your TV, not the Wii U. Take it to the service center.
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